Legal Quality Analyst

Job Summary

The Legal Quality Analyst plays a vital role in overseeing the medical file review process. This role involves reviewing completed referrals to confirm that all client inquiries are adequately addressed and ensuring reports are accurate and meet client and internal standards.

Dane Street thrives on teamwork and individual accountability, fostering a positive environment dedicated to client satisfaction and achieving results.

Key Responsibilities

• Audit reports accompanying medical records to verify completeness and that client questions are fully answered.
• Engage with reviewers for additional clarifications when necessary.
• Coordinate with clients on any outstanding inquiries.
• Regularly update clients on referral statuses.
• Ensure all reports are free from grammatical and spelling errors.
• Check that every referral aligns with the QA checklist before finalization.
• Format reports appropriately for approval.
• Maintain clear and concise communication among customers, reviewers, and the Operations team.
• Confidently discuss peer review content with physicians and clients.
• Perform additional duties or projects as needed.

Requirements

• Associate's or Bachelor's degree preferred.
• Experience in automotive-related legal areas, paralegal work, 18.001 counter affidavit, and Tier 1 carrier environments.
• Strong proficiency in proofreading and legal analysis.
• Willingness to undertake repetitive legal tasks requiring high-quality assurance.
• Excellent communication skills with strong critical thinking, time management, and deadline adherence.
• Computer literacy and typing proficiency.

Work Environment

The position primarily involves extended periods of sitting and computer use. Some physical activity such as lifting or bending may be required as per job duties. The role supports remote work requiring a reliable internet connection with employees responsible for their own internet service.

Benefits

• Comprehensive medical, dental, and vision insurance for employees and their families.
• Optional life insurance for employees, spouses, and children.
• Additional voluntary insurance options including hospital indemnity, critical illness, accident indemnity, and pet insurance.
• Basic life insurance, short-term and long-term disability provided at no cost.
• Generous paid time off policy.
• 401(k) plan with company matching contributions.
• Provision of Apple devices and media stipend for remote workspace setup.

Company Overview

Dane Street is a fast-growing, Inc. 500 recognized company with a high-performance culture. Serving over 200,000 insurance claims annually, it caters to a broad client base including Workers' Compensation, Disability, Auto, and Group Health Carriers, TPA's, MCO’s, Employers, and Pharmacy Benefit Managers. It specializes in Independent Medical Exams and Peer Review programs that guide clients through medical determinations vital in claims management.