Leave and Benefits Analyst

Role Overview

Avantor is hiring a Leave and Benefits Analyst to join its HR Shared Services team in Coimbatore. In this position, you will manage employee benefits and leave-of-absence processes through the HR Shared Services Center, making sure operations follow company policy and legal requirements while delivering dependable employee support. The role uses ServiceNow for case handling and Workday for benefits and leave administration, with additional coordination with local vendors in regions that run on local systems. You will also serve as a Tier 2 contact for employees who need help with more complex benefits and leave questions.

Key Responsibilities

• Administer employee benefit programs such as health coverage, retirement plans, and wellness offerings.
• Handle benefit-related enrollments, updates, and employee exits.
• Act as the main contact for benefits questions and work toward prompt resolution.
• Liaise with benefits vendors and internal teams to keep processes running smoothly.
• Support open enrollment activities, including system changes, employee communication, and user assistance.
• Manage leave requests including FMLA, maternity, disability, personal leave, and similar categories.
• Ensure leave processing aligns with company rules, labor laws, and country-specific regulations.
• Guide employees and managers on leave eligibility, entitlements, and return-to-work steps.
• Partner with payroll and HR teams to maintain correct pay treatment for leave periods.
• Keep accurate documentation and case records.
• Use Workday to run benefits and leave workflows with accurate data and compliance controls.
• Use ServiceNow to log, monitor, and close employee cases efficiently.
• Create reports covering benefits participation, leave patterns, and compliance indicators.
• Spot process improvement opportunities and support enhancements in Workday and ServiceNow.
• Coordinate directly with local vendors in regions that use local systems.
• Handle complex employee queries as a Tier 2 support contact.

Requirements

• Bachelor’s degree is required.
• At least 3 years of experience in HR shared services, benefits administration, and leave administration.
• Prior exposure to Workday Benefits and Leave modules is preferred.
• Experience with ServiceNow in an HR case management setting is preferred.
• Good understanding of employment laws and compliance obligations connected to benefits and leaves.
• Strong communication skills with a service-oriented approach.
• High accuracy and the ability to handle several priorities at once.
• Analytical ability with experience in reporting and process improvement.
• Ability to translate complex information for non-technical audiences.
• Experience working in a multinational shared services environment.
• Knowledge of global benefits and leave policies across EU, APAC, and Americas regions.
• HR certification such as PHR or SHRM-CP is an added advantage.

About Avantor

Avantor is a global organization with more than 14,000 associates focused on advancing scientific discovery and helping bring life-changing solutions to people worldwide. The company promotes a diverse, equitable, and inclusive culture and supports career growth through learning opportunities and development experiences.

Additional Information

This job summary is intended to outline the general nature and level of work for the position. It is not a complete list of every duty, responsibility, or skill that may be required. Avantor is an equal opportunity employer.

Equal Employment Opportunity

Avantor states that it is an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. Hiring decisions are made without discrimination based on sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, or any other status protected by applicable law.

Accommodation Request

If you require a reasonable accommodation during any part of the hiring process, you may contact recruiting@avantorsciences.com with the nature of the request and your contact information. Requests are reviewed individually, and this email address is used only for accommodation-related inquiries.

Privacy Notice

The personal information submitted will be used to evaluate your application for this role. Avantor’s privacy policy explains how your information is used, stored, retained, and what rights you have regarding your data.

Third-Party Non-Solicitation Policy

By submitting candidates without formal assignment and contract for a specific requisition, or by not following Avantor’s recruitment process, any fee for those candidates is forfeited. Avantor works from a preferred supplier list and does not accept unsolicited recruitment approaches.