Lead - Lifestyle Improvement (Residential Communities) - Outsourced Role

Role Overview

We are seeking a highly skilled professional for the role of Lead - Lifestyle Improvement as an outsourced resource. This position involves designing and implementing initiatives aimed at enhancing the quality of life for residents across communities in Lusail, aligning with Qatari Diar's commitment to quality lifestyles and innovation.

Key Responsibilities

• Develop and execute programs focused on lifestyle enhancement and resident wellness initiatives within residential communities.
• Conduct research on resident preferences and current lifestyle trends to tailor relevant amenity experiences.
• Design and maintain lifestyle program plans, establish partnerships, and manage activation schedules for designated communities.
• Analyze participation metrics and satisfaction data to continuously improve lifestyle offerings.
• Coordinate and implement amenity programs together with facilities and service providers.
• Provide mentorship and support to staff and coordinators responsible for delivering lifestyle programs.
• Ensure adherence to community standards, safety guidelines, and sustainability principles during program development.
• Monitor program execution, vendor performance, and resident engagement to maintain high quality standards.
• Collaborate effectively with community and operations teams to integrate lifestyle services comprehensively.
• Evaluate program success based on KPIs such as resident participation rates, satisfaction levels, and amenity usage.
• Deliver measurable enhancements in resident wellbeing and community vibrancy through enriched lifestyle programs.
• Identify and address risks related to program delivery, vendor dependability, and resident safety, escalating issues as necessary.
• Ensure strict confidentiality and secure management of resident participation data in line with policies.
• Supervise the uniform quality and consistency of program execution and vendor outputs.

Qualifications & Experience

• Minimum of 7 years professional experience in lifestyle management, community programming, hospitality, or wellness operations.
• Strong background in designing lifestyle programs, activating amenities, and engaging residents.
• Experience managing partnerships, analyzing participation data, and delivering programs effectively.
• Bachelor's degree in Hospitality, Lifestyle or Leisure Management, Business Administration, or a similar discipline.
• Relevant certifications in lifestyle, wellness, or hospitality are considered beneficial.
• Excellent command of English; proficiency in Arabic is an asset.