KYC Analyst (English Speaking)

Role overview

This full-time, office-based position in Singapore sits within the KYC/AML specialist function supporting financial markets. The role acts as a bridge between client relationship teams and AML refresh operations, with responsibility for managing periodic client reviews end to end for private banking and private wealth management accounts.

What the role involves

You will coordinate client refresh activity across a portfolio, monitor outstanding items, carry out screening checks, and help resolve compliance or operational issues. The position also requires close partnership with sales, banking, and markets stakeholders to keep review activity moving smoothly and within policy timelines.

Key responsibilities

• Act as the KYC subject matter expert for Client Advisors and Market Team Heads on complex due diligence matters and regulatory expectations.
• Handle the full KYC lifecycle, including periodic reviews, onboarding cases, and trigger-based reviews, while ensuring accuracy and adherence to internal controls and APAC regulatory standards.
• Help manage higher volumes during periodic KYC review cycles and work closely with the front service office in Singapore.
• Check and confirm client documents, complete screening activities, and obtain required sign-offs from compliance and business teams.
• Work collaboratively with colleagues to support a strong team culture focused on delivery and shared outcomes.
• Maintain high standards for timeliness and accuracy in AML CDD case completion.
• Partner with relationship managers and other front-office teams to clarify KYC requirements, explain policy reasoning, and support collection of the right client records.
• Contribute ideas to improve KYC processes, including efficiency, quality, and automation.
• Build and sustain working relationships with stakeholders across departments.
• Track annual refresh populations and other KYC-related populations in coordination with the coverage team.
• Ensure all refresh cases are completed correctly, efficiently, and in line with regulatory and internal policy requirements.

Candidate profile

The ideal candidate has a banking or finance degree and at least 1 year of practical KYC operations experience in private banking or private wealth management. Strong AML/CDD knowledge, client-facing exposure, and the ability to communicate clearly with multiple stakeholders are essential. Experience with complex ownership structures, trusts, offshore entities, and higher-risk clients is important, along with solid documentation and decision-justification skills.

Additional requirements and background

You should be able to work independently, juggle multiple priorities, and maintain cooperative relationships across teams. Strong written and verbal English is required, especially for producing structured KYC summaries and reasoned recommendations. Prior experience with periodic KYC review processes in private banks is preferred, particularly in Singapore or Hong Kong. Familiarity with APAC regulatory requirements such as MAS and HKMA, plus working knowledge of KYC platforms and research tools including CAWB, CBD, AppSuite, Cosima, Factiva, and LexisNexis, will be an advantage. Understanding the operational side of banking products and services is also expected.

About the company

eClerx is a productized services firm that combines people, technology, and domain expertise to deliver stronger business outcomes. The company provides business process management, automation, and analytics services to global enterprises across financial services and several other sectors. Founded in 2000, it is listed on the Bombay and National Stock Exchanges of India and employs more than 19,000 people across multiple countries.

Application process

• Submit your resume through the company career portal.
• Include relevant experience that matches the requirements of the position.
• Shortlisted candidates will be contacted by the recruitment team for the next steps.

Equal opportunity and privacy

The employer considers all qualified applicants fairly and does not discriminate on the basis of race, color, religion, sex, national origin, disability, veteran status, or other protected characteristics under applicable law. The company also states that it is committed to protecting personal data in line with its privacy policy.