Key Account Executive

About the Company

Unifonic is a fast-growing SaaS startup recognized as a Great Place to Work®. The company focuses on transforming business communication and supports more than 5,000 customer-focused organizations with the help of a 500+ strong team of motivated Unifones.

The workplace is built around collaboration, creativity, and openness to new ideas. Team members are encouraged to contribute as owners in the business and help shape a bold, high-growth environment.

About the Role

The Sales function is responsible for generating revenue while serving as trusted advisors to customers. The team brings together strengths in account management, business development, and customer support, and works closely with other departments to make sure products and services align with customer needs.

As a Key Account Executive, you will focus on winning new enterprise clients, entering strategic verticals, and expanding the company’s market footprint. This role requires a strong hunter mindset, experience in enterprise business development, the ability to manage long sales cycles, and confidence in building relationships at senior levels.

What You Will Do

• Create and run business development plans centered on acquiring new customers and opening up new markets.
• Find, assess, and grow enterprise opportunities through targeted prospecting, networking, and market research.
• Manage conversations with large and complex organizations, including opportunity qualification, prioritization, and pursuit planning.
• Build client relationships by proposing solutions that match business needs and current market trends.
• Take ownership of forecasting, pipeline planning, and disciplined tracking of new business opportunities.
• Prepare and deliver financial and technical proposals that clearly reflect customer needs and Unifonic’s value.
• Develop pricing and budget models to estimate delivery costs and expected margins.
• Monitor proposal progress, review status updates, and coordinate strong submissions with internal stakeholders.
• Showcase Unifonic’s experience, capabilities, and success stories to earn trust and position the company as a strategic partner.
• Analyze competitors to create stronger value propositions and build partnerships that support expansion into new industries.
• Work with Solutions Engineering, Product, Marketing, and Legal teams to help close opportunities.
• Represent the company at industry events, exhibitions, and forums to grow visibility and create leads.
• Take responsibility for new initiatives, explore business opportunities, and contribute to growth and brand strength.

What We Are Looking For

• At least 6 years of experience in B2B enterprise sales or business development, with a strong emphasis on new client acquisition.
• Proven success in winning large enterprise accounts, ideally in SaaS, CPaaS, or AI-led technology environments.
• Experience handling complex organizations, managing multiple stakeholders, and prioritizing high-value deals.
• Strong capability in financial modeling, proposal creation, and deal structuring for enterprise sales.
• A helpful network in sectors such as BFSI, Government, Retail, or E-commerce is an added advantage.
• Bachelor’s degree in Business Administration, Marketing, Information Technology, or a related discipline; an MBA is preferred.
• Strong business judgment, strategic thinking, negotiation ability, and executive-level relationship management.
• Hands-on experience with CRM tools such as HubSpot or Salesforce, along with solid opportunity tracking and forecasting discipline.
• Ability to work independently in a fast-moving environment and deliver outcomes with ownership.
• Fluency in English is required; Arabic is strongly preferred.

Benefits

• Coverage for GOSI deductions.
• Competitive pay along with bonus potential.
• Access to the Unifonic share scheme, with employees treated as owners.
• 30 days of annual leave after completing the first anniversary.
• A paid day off on your birthday.
• Flexible work arrangements.
• Up to 25 days each year to work from anywhere in the world.
• Paid parental leave for new parents.