Kannada Telemarketing Specialist

About the Company

Srikara Builders Private Limited is a prominent leader in the interior sector, specializing in exquisite metal designs for luxury and premium market segments. The company is dedicated to innovation, excellence, and ensuring high customer satisfaction, and is currently expanding its workforce.

Role Overview

This role focuses on generating sales leads and converting qualified prospects into paying customers for the company’s products. The Tele Sales Lead Conversion & Revenue Generation Specialist will play a vital role in driving sales growth and maintaining exceptional customer experiences.

Key Responsibilities

• Initiate outbound calls to qualified leads and manage inbound sales inquiries effectively.
• Assess customer needs, establish rapport, and qualify leads according to set criteria.
• Present product features, advantages, and value propositions to convert leads into sales opportunities.
• Follow up persistently on cold leads, nurture existing relationships, and reconnect with previous customers.
• Maintain and update a robust lead pipeline using the company’s CRM system.
• Meet or exceed sales targets and key performance indicators by converting leads into customers.
• Close sales by providing customized solutions and identifying upselling or cross-selling chances to maximize revenue per lead.
• Collaborate closely with marketing and customer success teams to enhance lead nurturing strategies.
• Deliver outstanding customer service by responding to inquiries, resolving concerns, and providing after-sales support.
• Engage customers through calls, emails, and other channels to promote retention.
• Manage customer expectations, handle objections professionally, and ensure a seamless sales process.
• Keep detailed records of all sales activities, customer interactions, and lead status updates within the CRM.
• Regularly report performance metrics, pipeline health, and lead conversions to management.
• Participate actively in continuous training to update skills, product knowledge, and sales techniques.
• Offer constructive feedback on lead quality and marketing campaigns, and refine sales approaches accordingly.

Qualifications and Skills

• Minimum of two years' experience in telesales, lead conversion, or a similar sales function.
• Exceptional verbal and written communication skills with the ability to connect and persuade clients effectively.
• Strong drive to meet and exceed established sales goals.
• Familiarity with CRM platforms such as Salesforce or HubSpot and proficiency in lead management.
• Expertise in negotiation, handling objections, and closing deals.
• Excellent organizational capabilities and time management skills.
• Ability to remain positive and professional when facing rejection.
• Knowledge of market trends within the relevant industry is advantageous.
• Multilingual capabilities in at least two to three languages, including English, Telugu, Hindi, Tamil, and Kannada.

Education and Experience

Applicants must have at least a high school diploma or equivalent; however, a Bachelor's degree is preferred. Experience with sales funnels and lead qualification is required. The role demands both autonomous and collaborative work skills.

Compensation and Benefits

• Competitive base salary ranging from 25000 to 36000 INR monthly.
• Performance-related bonuses based on lead conversion and revenue achievement.
• Prospects for career growth and professional development.

Work Location

The position is based at Nidamanuru, Vijayawada, Andhra Pradesh.