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Junior Customer Service Analyst - Tax and Accounting

Grupo IOB

Remote · Full Time

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Experience
Any
Salary
Openings
1
Posted
3 weeks ago
Work mode
Work from home
Eligibility
Professionals residing in Brazil only, because the position is subject to fiscal and legal restrictions. Candidates should be interested in customer support and comfortable working in a remote setup.
Resume
Required to apply

Job description

About the opportunity

Join a fast-growing company that aims to improve the lives of people and businesses. The organization is shaped by a culture built on courage, agility, ambition, humility, and kindness, and it is looking for someone to become part of this journey as a Junior Customer Service Analyst focused on Tax and Accounting.

The work environment is dynamic, collaborative, and fast-paced, with a team committed to delivering an excellent experience to customers.

What you will do

  • Provide support to customers in matters related to tax and accounting.
  • Handle requests with a strong sense of urgency.
  • Stay organized while managing tasks and follow-ups.
  • Work responsibly and with attention to deadlines.
  • Collaborate effectively with team members.
  • Assist clients and help them find practical solutions.

Requirements

  • Knowledge of tax and accounting topics.
  • Sense of urgency when handling demands.
  • Punctuality and a strong sense of responsibility.
  • Good organization skills.
  • Ability to work well in a team.
  • Customer support orientation.

Benefits

  • 100% remote work.
  • Medical assistance.
  • Dental assistance.
  • IOB benefits card.
  • Childcare assistance.
  • Life insurance.
  • Internet allowance.
  • Profit sharing (PLR).
  • Partnerships with educational institutions.
  • Access to Qulture.Rocks.
  • Training and development programs.
  • Continuous feedback culture.

Eligibility

This opportunity is exclusively for professionals who live in Brazil, due to tax and legal requirements. The role is fully remote, but candidates must be residents of the country.

Additional information

The company emphasizes growth, learning, and a supportive environment where employees can evolve in practice. It encourages people who enjoy helping others and who are always looking for a better way to do their work.

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