Junior Content Writer (Fluent English, Remote, EU)

Company Overview

SupportYourApp is a global Intelligent Support-as-a-Service provider specializing in business process outsourcing for IT firms worldwide. With over 15 years of experience and a team of more than 1500 professionals, we support clients in 60 languages and partner with major brands like MasterCard, Calm, and MacPaw. We also create innovative products such as Quidget to enhance customer experiences.

Role Summary

We seek a Junior Content Writer dedicated to producing compelling, SEO-friendly content that educates, motivates, and aligns with our business objectives. This role collaborates closely with the Marketing department and other internal teams to deliver exceptional written materials while growing copywriting and content marketing skills.

Key Responsibilities

• Compose SEO-optimized blog articles from detailed briefs independently.
• Ensure content complies with SEO standards and maintains high-quality benchmarks before publishing.
• Revise and enhance current landing pages by expanding textual content and integrating targeted keywords.
• Proofread and edit diverse materials including guest posts, company descriptions, LinkedIn advertisements, and PPC copy to maintain a consistent brand voice.
• Coordinate with the design team to obtain visuals and proofread associated image captions for accuracy.
• Create engaging Quora content to boost brand visibility.
• Draft newsletters highlighting new offerings, company news, and special promotions.
• Format, upload, and publish content such as blog posts, landing pages, case studies, and images using WordPress.
• Work collaboratively with Marketing and other stakeholders to source information and produce superior content.

Qualifications and Skills

• Excellent written English communication with fluency.
• Minimum of 6 months experience in website content writing and editing.
• Capacity to tailor content reflecting the company’s tone.
• Meticulous attention to detail and strong proofreading abilities.
• Efficient organizational and time management capabilities with prioritization skills.
• Goal-driven, able to thrive in a dynamic, fast-paced environment.
• Creativity, inquisitive nature, and proactive content development approach.
• Effective teamwork and communication with various internal collaborators.

Additional Desirable Skills

• Basic familiarity with WordPress content management system.
• Experience leveraging AI writing tools such as ChatGPT, Claude, or other language models.
• Fundamental knowledge of SEO concepts.
• Practical experience implementing SEO strategies including keyword optimization in web content.

Benefits and Conditions

• Work scheduled during business hours with full remote cooperation allowed.
• Supportive and inclusive international work environment.
• Compensation paid in US Dollars.
• Referral rewards program.
• Good balance between workload and personal time, supported by internal health policies.
• Engaged leadership focused on professional growth and lasting collaboration.
• Opportunities for self-development within a trusting culture.
• No time-tracking requirements, fostering a culture built on trust.
• Note: Specific benefits may vary depending on employment terms and contractor status; exact terms will be detailed in agreements.

Equal Opportunity and Privacy

We are committed to equal opportunity employment and prohibit discrimination on any legally protected grounds. Candidates' personal data will be handled in accordance with the SupportYourApp Candidate Privacy Notice.