Joint Use Coordinator

Job Overview

We are looking for a Joint Use Coordinator to provide administrative support for Engineering and Operations related to telecommunications equipment attachments on third-party poles. This role requires managing permits across various pole owners, each with unique protocols, ensuring seamless progress from initiation to closure.

Key Responsibilities

• Manage assigned permits from start to finish, verifying pole ownership and agreements, preparing and submitting permit packages, and ensuring successful closure.
• Navigate and comply with diverse pole owner requirements and submission platforms.
• Maintain up-to-date systems and trackers to reflect current permit statuses clearly.
• Collaborate with engineering teams, field personnel, vendors, and pole owners to resolve delays and maintain schedule adherence.
• Handle Make Ready estimates and notifications, ensuring coordinated advancement of fiber build permits.
• Keep precise records of billing, purchase orders, and vendors associated with projects.
• Identify issues promptly and propose effective solutions.
• Undertake additional projects and duties as assigned.

Required Qualifications

• A minimum of two years experience in joint use coordination, telecommunications or utility permitting, or pole attachment work, capable of managing permits independently with minimal onboarding.
• Proficient with permit tracking and pole owner portals such as SiteTracker, Alden One, NJUNS, Katapult, including handling Joint Pole Applications and make ready processes.
• Ability to juggle multiple permits simultaneously, adjust priorities as deadlines change, and maintain meticulous records.
• Excellent verbal and written communication skills, with consistent follow-through.
• Capacity to work independently in a remote environment while reliably contributing as part of a team.
• Availability during standard business hours within Central or Mountain Time zones.
• Familiarity with Microsoft Office and Google Workspace tools.

Preferred Qualifications

• Experience with telecommunications Outside Plant (OSP) work including fiber, copper, small cell, new builds, and relocations.
• Knowledge of Geographic Information Systems (GIS) and the National Electric Safety Code as they relate to joint use.
• Experience in engaging with pole owners, regulatory agencies, and right-of-way permitting processes.

Workplace Culture and Expectations

• We emphasize honesty and accountability; team members take ownership, proactively raise concerns, and follow through on tasks.
• Accuracy and attention to detail are critical due to responsibility for billing, purchase orders, and vendor records.
• Respectful, professional interactions and clear, direct communication are fundamental values.
• Support for consistent performers with opportunities for internal promotion.

Education & Experience Requirements

• High school diploma or equivalent is required; combination of education and relevant experience considered.
• Associate degree in any engineering discipline is advantageous.
• At least two years experience in engineering or utility-related environments.
• Successful completion of a background check is mandatory after offer acceptance.

Physical Demands

• Extended periods of stationary work involving handling of documents and office supplies.
• Frequent use of computer and technology devices for document management, data review, and communication.

Compensation & Benefits

• Hourly wage ranges from $25 to $34 based on experience.
• Includes group medical coverage, with optional dental and vision plans.
• 401(k) savings plan with company matching contributions.