Job Coach - Hospitality and Retail

Overview

The role involves collaborating closely with a multi-disciplinary team to assess and prepare students for internships and open employment opportunities, specifically within the hospitality and retail sectors in Singapore.

Key Responsibilities

• Collaborate with multi-functional teams to evaluate students’ readiness for internships and employment.
• Engage with students to grasp their career objectives and ambitions.
• Evaluate students' individual preferences and needs.
• Identify and arrange suitable job training and internship placements.
• Facilitate the alignment of students with appropriate job positions.
• Conduct thorough site assessments to determine workplace suitability.
• Organize and deliver employer education and awareness workshops for stakeholders.
• Prepare students for internship experiences through tailored training.
• Provide individualized coaching addressing each student’s specific requirements.
• Perform job analyses detailing duties and responsibilities.
• Develop and execute effective job coaching strategies.
• Support students to identify and overcome challenges while setting professional goals.
• Strengthen students' confidence and foster interest during internships.
• Assess individual strengths and teach their effective application.
• Guide students in mastering job tasks and responsibilities.
• Enhance motivation and skill development.
• Offer guidance and support for daily work activities and new task acquisition.
• Implement coaching interventions and strategic techniques for improvement.
• Assist in social and life skill development.
• Refer students to additional training or professional assistance when necessary.
• Provide recommendations for workplace accommodations.
• Engage employers to identify and develop customized job opportunities.
• Monitor and evaluate student progress consistently.
• Create comprehensive job coaching and employment support plans.
• Formulate tailored career, action, and support strategies.
• Advocate for inclusive workplace environments.
• Track and document student progress and outcomes accurately.
• Offer ongoing job support and supervision during employment.
• Maintain close communication with internal and external stakeholders throughout internships.
• Guide students in refining work habits and skills for job readiness.
• Negotiate transitions to open employment with employers post-internship.
• Maintain proper records and prepare necessary reports for reporting authorities.

Requirements

• Possess a Diploma or Degree in any field with a minimum of three years' professional experience.
• Demonstrate strong teamwork capabilities and excellent interpersonal skills.
• Ability to collaborate effectively in managing and facilitating projects and events.
• Self-driven and capable of working independently.
• Strong communication and interpersonal abilities.
• Adhere strictly to organizational regulations, procedures, and processes.
• Exhibit excellent organizational and time management skills.
• Display problem-solving capabilities.
• Show respect and sensitivity towards diversity.
• Have the ability to motivate and inspire others.
• Capability to manage multiple roles and responsibilities simultaneously.
• Prior experience supporting individuals with special needs is advantageous.
• Willingness to travel throughout Singapore and work during weekends and public holidays as needed.