IT Support Officer
NT No Temas | Agencia de management de crisis y reputación
Australia · Full Time
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- Experience
- Any
- Salary
- —
- Openings
- 1
- Posted
- 4 hours ago
- Work mode
- In office
- Eligibility
- Candidates who are looking for an entry / junior-level full-time IT support role in Australia and are open to on-site work may apply.
- Resume
- Required to apply
Job description
Role overview
An organisation in Australia is seeking an entry-level IT Support Officer to keep day-to-day technology running reliably and to provide timely help to employees who need technical assistance. This is a full-time, on-site position suited to someone who enjoys troubleshooting, working with people, and building practical IT experience.
Key duties
- Deliver support for hardware, software, and other IT-related problems.
- Work through user support tickets and resolve issues in a timely manner.
- Set up, configure, and look after computers, laptops, peripherals, and mobile devices.
- Help with user account creation, access permissions, and password-related tasks.
- Keep an eye on IT systems and contribute to performance and security upkeep.
- Record technical problems, fixes, and support workflows for future reference.
- Work alongside internal teams to improve IT service quality and the employee experience.
- Assist with software upgrades, routine maintenance, and technology rollouts.
What the employer is seeking
- Foundational understanding of computer hardware, operating systems, and basic networking.
- Comfort working with Windows, macOS, or Linux-based environments.
- Exposure to Microsoft 365, Google Workspace, or similar productivity tools.
- Good troubleshooting ability and a logical approach to problem-solving.
- Strong verbal and written communication with a customer-focused mindset.
- Ability to juggle multiple requests and organise priorities effectively.
- Openness to learning new tools and expanding technical skills over time.
- Detail-oriented, positive, and reliable in day-to-day work.
Perks and growth
- Practical, hands-on exposure to current IT systems and technologies.
- Training, guidance, and ongoing professional development.
- A supportive team environment with learning opportunities from experienced colleagues.
- Exposure to a broad mix of systems, tools, and platforms.
- Collaborative and inclusive workplace culture.
- Competitive pay and a comprehensive benefits package.
- Opportunities to grow within a technology-focused organisation.
Additional information
This role is described as entry / junior level. The posting does not state a specific salary amount, number of vacancies, education requirement, start date, or application deadline. No internship duration is mentioned.