International Voice Process Representative
Mumbai, Maharashtra, India · Contract
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- Experience
- Any
- Salary
- INR 25,000 – INR 25,000 / month
- Openings
- 1
- Posted
- 2 hours ago
- Work mode
- In office
- Education
- Any graduate
- Eligibility
- Freshers who graduated in 2025 and hold any graduate degree. Candidates should be available to join immediately and be comfortable with night-shift, work-from-office operations.
- Resume
- Required to apply
Where you'll work
Job description
Role summary
This opening is for an International Voice Process Representative at a multinational client in Vikhroli, Mumbai. The position is based in office and follows a night-shift schedule with two-way cab support. It is a contractual role on third-party payroll, with a possibility of moving to the client payroll depending on performance and business requirements.
About the opportunity
The role is aimed at 2025 graduate freshers who want to start a career in a high-volume global BPO environment. The job includes structured onboarding, regular support, and the chance of longer-term continuation if performance and business needs align.
Work details
- You will manage international voice-based customer conversations.
- Your focus will be on delivering accurate, professional support and maintaining strong customer satisfaction.
- The schedule follows a 5-day rotational workweek.
- Night shifts are part of the role.
- Training and ongoing operational support will be provided.
- This is a contractual assignment with a possible extension or absorption into the client payroll.
- You will be working for a globally recognized brand.
Eligibility
Only 2025 pass-out graduates are eligible. The role is open to freshers with 0 to 6 months of experience. Immediate joining is required. The position is open to all genders, and the age criterion is as per company policy.
Skills and profile
- Clear spoken and written English
- Strong interpersonal abilities
- Customer handling mindset
- Ability to perform well in a fast-moving environment
- Comfort with night shifts
- Professional voice communication
- Customer satisfaction focus
- Basic BPO process understanding
Compensation and benefits
- CTC of INR 25,000 per month
- Two-way cab facility for pick-up and drop
- Laptop and other required work equipment provided by the company
- Provident Fund coverage
Additional information
- Location: Vikhroli, Mumbai
- Work arrangement: Work from office
- Industry: BPO, International Voice Process, Customer Support
- Payroll type: Third-party contractual payroll
- Relocation support is not mentioned and is not available as per the source
- Graduation year required: 2025 only