International Voice Process

About the Company

Hexaware BPS is the wholly owned BPS arm of Hexaware Technologies Ltd. The organisation has a workforce of 4,000+ across Navi Mumbai (Mahape), Chennai, Nagpur, the US, Mexico, and Russia. Backed by Hexaware’s technology heritage, it delivers automation-led IT, BPO, and consulting services using approaches such as robotic process automation, hyper-converged technology, design thinking, rapid prototyping, and tailored service models.

Job Overview

This opening is for a Healthcare Voice Process role focused on inbound customer service. The position is based in Navi Mumbai and is intended for candidates with strong English communication skills who are comfortable handling international voice interactions.

Work Schedule

• The operation runs across a 24x7 shift window.
• Working hours are 9.5 hours per day.
• The workweek is 5 days.
• Weekly offs are rotational, with any two days off.

Compensation

• Fresher salary: 25,000 per month.
• Experienced candidates: 31,978 per month.

Interview Process

• HR round
• Operations round
• Voice assessment
• Versant test with only one attempt allowed

Joining and Background Verification

• Immediate joining is required.
• All documents must be submitted.
• Pre-onboarding background verification will be conducted.

Additional Details

• Age limit: up to 40 years.
• Only candidates with excellent communication will be shortlisted for voice selection.