International Sales Development Specialist

About HEPER

HEPER is a globally recognized manufacturer specializing in outdoor lighting solutions, with operational presence in the USA, Qatar, Russia, Brazil, Lebanon, Jordan, Türkiye, Germany, and Saudi Arabia. They serve clients across more than 70 countries worldwide. As the company expands in the Middle East, HEPER KSA is seeking an International Sales Development Specialist based remotely in Riyadh to join their team.

Key Responsibilities

• Conduct in-depth research and analysis of target markets, including identifying main competitors, key market players, market entry opportunities, certification criteria, emerging design trends, and competitive pricing.
• Collaborate with management to devise market entry approaches, business strategies, sales projections, and performance indicators.
• Establish and nurture relationships with contractors, architects, lighting designers, consultants, MEP firms, government organizations, and decision-makers.
• Drive new business development via cold calling, social outreach platforms like LinkedIn, email marketing, networking efforts, and attending industry events.
• Handle the entire sales process from initial contact through quotation, negotiation, order processing, and after-sales follow-up.
• Ensure CRM systems are accurately updated with customer and project details.
• Negotiate commercial conditions such as pricing, delivery terms, warranties, and contract agreements.
• Coordinate internally with Marketing, R&D, Production, Logistics, Planning, Quality Assurance, and Product Management teams to deliver client-centric solutions.
• Manage customer feedback, complaints, and non-conformities with professionalism.
• Prepare and deliver presentations about company offerings, product demonstrations, and technical training workshops.
• Stay abreast of market trends and identify new opportunities for business growth.
• Compile regular reports covering sales results, forecasts, market information, and product development needs.
• Serve as the primary liaison between customers and internal departments throughout project execution.

Qualifications

• Bachelor's degree in Engineering (mechanical, electrical, or electronics preferred), Architecture, Industrial Design, or Lighting Design.
• At least 3 years’ experience in sales, business development, or related customer-facing roles.
• Prior experience in the lighting industry is strongly favored.
• Knowledge of Gulf Cooperation Council (GCC) or Middle East markets is considered a valuable advantage.
• Proficient in both English and Arabic languages, spoken and written.
• Excellent communication, presentation, negotiation, and relationship-building skills.
• Strong analytical thinking and problem-solving capabilities.
• Self-driven, proactive, and a team player.
• Demonstrated success in developing new business and managing existing client relationships.
• Valid driving license and open to domestic and international travel without restrictions.

Why Work at HEPER?

• Join a leading premium international brand in outdoor lighting.
• Engage with prestigious projects and clients across Middle Eastern and global markets.
• Collaborate with diverse, multidisciplinary engineering teams.
• Directly contribute to expanding international business development and strategic company growth.
• Benefit from ongoing opportunities for professional growth and career advancement.

Additional Information

The role is remote based in Riyadh, Saudi Arabia, offerring a chance to shape the future of outdoor lighting solutions globally with a reputable brand. Prospective candidates are encouraged to apply and join HEPER KSA's expanding team.