International BPO Executive - UK Debt Consultant
Kanpur, Uttar Pradesh, India · Full Time
Be the first to apply
- Experience
- Any
- Salary
- INR 11,000 – INR 27,000 / month
- Openings
- 1
- Posted
- 3 hours ago
- Work mode
- In office
- Eligibility
- Open to freshers with excellent communication and sales skills as well as experienced candidates with background in UK sales, telecalling, debt, insurance, or financial services.
- Resume
- Required to apply
Where you'll work
Sign in to tell us what does and doesn't work for you here — it sharpens every match we show you.
Job description
About the Role
We are seeking confident, target-driven individuals for the position of IVA Sales Associate to engage in outbound calls with UK-based clients possibly facing debt challenges. This full-time, on-site opportunity is located in Kanpur, Uttar Pradesh. The role requires explaining the Individual Voluntary Arrangement (IVA) process, assessing customer eligibility, and generating qualified leads for further processing.
Key Responsibilities
- Conduct outbound telephone communication with UK customers addressing debt-relief options.
- Assess clients' financial status through structured and effective questioning.
- Clearly and professionally convey how the IVA debt solution works.
- Determine eligibility of clients based on specific criteria for IVA.
- Qualify leads accurately and maintain updated records in CRM or data spreadsheets.
- Respond effectively to customer inquiries, objections, and concerns.
- Meet prescribed daily and monthly targets for calls made, leads generated, and conversions achieved.
- Adhere strictly to company-approved scripts, compliance guidelines, and processes.
- Collaborate with sales and processing teams for smooth case handovers.
Candidate Requirements
- Fluent communication skills in both Hindi and English.
- Comfortable interacting verbally with UK-based customers.
- Strong listening and persuasive abilities.
- Basic proficiency with MS Office, CRM systems, and general computer usage.
- Able to manage a high volume of outbound calls confidently.
- Result-oriented mindset with confidence to meet targets.
- Prior experience in UK sales, telecalling, financial services, debt management, IVA, or insurance is advantageous but not mandatory.
- Freshers exhibiting good communication and sales aptitudes are encouraged to apply.
Work Schedule and Compensation
- Working hours: Monday to Friday, 1:30 PM to 11:00 PM.
- Compensation includes a fixed salary plus performance-related incentives.
- Incentives are based on lead qualification and successful customer conversions.
Training and Growth Opportunities
- Comprehensive training on IVA and UK debt industry specifics.
- Accent and communication coaching for UK customer interactions.
- Guidance on sales and effectively handling objections.
- Opportunities for career advancement within the financial services domain.
- Work environment that is professional and results-driven.
Ideal Candidate Profile
The ideal hire is someone confident during calls, persuasive in communication, target-focused, and enthusiastic about building a career in UK sales and financial services sectors.