Internal Communications Specialist, Enterprise & Growth

About The Team

OpenAI is committed to ensuring that artificial intelligence benefits all humanity. Our Communications team plays a vital role by clearly explaining our technology, values, and our considered approach to safe and powerful AI development. The Internal Communications group focuses on fostering clarity, trust, and shared understanding that motivates our workforce to excel.

Role Overview

We seek a skilled Internal Communications professional to support our Enterprise & Growth portfolio, encompassing B2B, Revenue, Partnerships, Marketing, Enterprise Engineering, Ads, and Commerce divisions.

This position suits an exceptionally organized communicator who can write with clarity, rapidly assimilate information, manage a fast-paced environment with composure, and creatively keep employees connected and informed.

Key Responsibilities

• Manage daily internal communications for the Enterprise & Growth segment, including product updates, partnership news, leadership announcements, and organizational changes.
• Organize and execute internal events such as company-wide All Hands meetings, manager briefings, Q&A sessions, leadership AMAs, employee engagement activities, and product/service launches.
• Coordinate company-wide customer storytelling initiatives to share customer success insights and impact stories with employees.
• Monitor high-traffic Slack channels and collect employee feedback to detect emerging questions, fill information gaps, and enhance communication clarity and employee connection.
• Maintain scheduling and intake processes, tracking significant events, milestones, dependencies, audiences, and review deadlines.
• Contribute flexibly to broader internal communications priorities, demonstrating curiosity and strong follow-up within the team.

Ideal Candidate Profile

• Minimum of three years' experience in internal communications, event coordination, marketing communications, operations, or related fields.
• Proven record supporting internal events, team meetings, All Hands sessions, or employee engagement programs.
• Exceptional organizational and project management capabilities, including tracking of deadlines, dependencies, logistics, and stakeholder inputs.
• Demonstrated sound judgment and discretion when managing confidential or sensitive information across technical, customer-facing, and business teams.
• Collaborative mindset capable of building trust, anticipating communications needs, and maintaining alignment across cross-functional teams.

About OpenAI

OpenAI is a leader in AI research and deployment dedicated to ensuring general-purpose artificial intelligence benefits all people. We push AI capabilities forward and aim for safe global deployment through our products. Safety and human-centric design are core to our mission, supported by valuing diverse perspectives, voices, and experiences.

We provide equal opportunity employment and prohibit discrimination based on any legally protected characteristics.

Additional Information

Background checks will be conducted following relevant laws, and candidates with arrest or conviction histories will be considered fairly in compliance with laws such as the San Francisco Fair Chance Ordinance and related regulations.

Specific job duties related to hardware protection, equipment return, and confidentiality require access to secure IT systems and adherence to data security responsibilities.

We are dedicated to providing reasonable accommodations for applicants with disabilities.

Compensation

The salary range for this role is $171,000 to $190,000 annually.