Intake Coordinator - Home Health Care

About Argus Home Health Care

Since 1990, Argus Home Health Care has provided a wide range of medical services, focusing on delivering professional and expert health care within patients' homes. Our mission centers on offering quality and compassionate care aimed at prevention and restoration, respecting every individual's unique needs.

Role Summary

As an Intake Coordinator, you will play a vital role following the agency’s policies and program frameworks by managing referrals for home health services. Your main task includes assessing the suitability of referrals and coordinating with professional field staff to ensure patient care aligns with physicians’ orders and payer authorizations, utilizing a collaborative system developed with the home health team.

Key Responsibilities

• Manage inquiry calls, verifying clinical eligibility and payer approval for services.
• Confirm Medicare and Medicaid eligibility for all referrals.
• Assess availability of staff and resources prior to accepting referrals.
• Ensure correct staff assignments and review orders for authorized medical services.
• Work in partnership with the RN Coordinator to handle intake documentation and care plans.
• Accurately record client demographics and communicate relevant information to caregivers.
• Participate in clinical rounds to stay informed about payer contract updates.
• Maintain clear communication channels with staff members and referral sources.
• Monitor admissions, current openings, and referrals not admitted, assisting in reporting efforts.
• Assist marketing initiatives and address any challenges related to referrals.
• Adhere to HIPAA standards to protect patient confidentiality.
• Inform caregivers when services resume and provide necessary clerical support.
• Engage in additional duties such as community outreach and ongoing education.

Qualifications and Skills

• Possess a high school diploma or GED; Medical Assistant or medical administrative experience is preferred.
• Experience handling admissions and staffing processes.
• Proficient computer and data entry abilities ensuring accuracy.
• Strong attention to detail with a focus on confidentiality.
• Excellent decision-making and problem-solving capacities.
• Effective oral and written communication skills.
• Superior organizational and time management skills.
• Capable of working independently and meeting deadlines.

Compensation and Benefits

• Hourly pay ranging between $20 and $25.
• Paid training provided.
• Comprehensive Medical, Dental, Vision, and Supplemental insurance options.
• Paid vacation and holiday leave.
• 401(k) retirement savings plan available.

Additional Information

This position is full-time and onsite in Denver, CO. The company fosters HIPAA compliance strictly, and promotes continued education and community involvement.