- Experience
- Any
- Salary
- EUR 32,000 – EUR 36,000 / year
- Openings
- 1
- Posted
- 2 weeks ago
- Work mode
- In office
- Eligibility
- Candidates with experience in personal insurance and, ideally, APA qualification or progress toward it are encouraged to apply.
- Resume
- Required to apply
Where you'll work
Job description
Role Overview
This opening is for a personal lines customer service advisor in Tuam, County Galway. The position sits at the centre of client support, taking ownership of personal insurance needs and delivering a high standard of service across face-to-face and phone interactions.
The role is based on site in Tuam and offers a salary of €32,000 to €36,000, depending on experience.
What You Will Do
- Win new business across personal lines products, including motor, home, farm, van, health, and marine cover.
- Deal with policy amendments and client queries quickly and accurately.
- Support renewals throughout the year and help maintain strong retention levels.
- Carry out the day-to-day administration linked to personal lines policies.
- Look for opportunities to cross-sell additional products and services.
- Follow all requirements linked to CBI, CPC, GDPR, and internal company procedures.
Candidate Profile
The hiring team is looking for someone who is service-driven, confident with clients, and comfortable working in a personal insurance setting.
APA qualification, or active progress toward it, is considered a strong plus. Clear verbal communication and solid people skills are essential.
Additional Information
This opportunity is for an onsite role in Tuam, Galway. The focus of the position is customer care, retention, and new business development within personal lines insurance.