Insurance Advisor / Sales (Tamil and English) - Remote Work Opportunity

Role Overview

We are seeking an Insurance Advisor fluent in both English and Tamil or Telugu to join our team. This position involves consultative sales focused on assisting customers in making informed insurance decisions based on their needs without aggressive selling or cold calling. The role emphasizes guidance and confidence building in policy purchase when appropriate.

About the Company

We are part of a reputable financial education group with a large subscriber base and backed by a major investment company. Our mission is to transform the insurance buying experience in India by delivering high-quality advice coupled with execution support, eliminating the traditional issues of pushy salespeople, overly academic content, and intrusive follow-ups.

Work Model and Team Options

The position is entirely remote, allowing you to work from any location. You can choose between two teams based on your communication preference:

• Team Falcon: Focus on long, in-depth calls to build rapport; typical working hours are 10 AM to 8 PM with breaks.
• Team Bliss: Emphasis on fast, clear WhatsApp-based advisory with increasing number of calls; shifts are either 10 AM to 7 PM or 12 PM to 9 PM.

Key Responsibilities

• Engage inbound customers who have requested appointments or assistance.
• Conduct thorough consultations to understand customer needs and explain product trade-offs.
• Recommend appropriate insurance plans aligned with customer requirements.
• Guide customers through the selection and purchase process ensuring confidence and clarity.
• Maintain a spam-free engagement approach, respecting customers’ decisions and time.

Candidate Profile

• Excellent communication skills with the ability to simplify complex topics empathetically.
• Strong customer judgment combining helpfulness with assertiveness.
• Attention to detail to avoid potential claim issues caused by minor errors.
• Comfortable navigating ambiguous and complex customer scenarios.
• Fluent in English; Tamil and/or Telugu fluency required depending on role selection.
• Basic proficiency with technology, including CRM or similar tools.
• No prior insurance experience needed; structured training provided.

Training and Development

A comprehensive training program will equip new advisors with advisory skills focusing on ethical sales and customer-first thinking rather than rote scripts.

Benefits and Perks

• Work flexibility allowing home or office environment.
• Health and term insurance coverage.
• Wellness initiatives and menstrual leave benefits.
• Continuous learning support and development.
• Team outings and offsite events fostering camaraderie.

Application and Interview Process

The streamlined interview process consists of an HR group discussion, analytical assessment, detailed skill task, and final managerial discussion completed in about two weeks. A mandatory short video resume is required to proceed, with support available for recording if needed.

Important Notice

Candidates should remain alert for recruitment scams; there are no fees associated with the hiring process at this company.