Inside Sales Specialist

Work Environment

This is an in-office position located in Gwalior, Madhya Pradesh, India.

Primary Responsibilities

• Identify potential clients using both inbound and outbound methods.
• Engage with prospects through telephone calls, emails, LinkedIn, and other communication tools.
• Comprehend the business needs of clients to offer suitable products or services.
• Evaluate leads based on criteria such as business requirements, budget, decision-making authority, and delivery timelines.
• Arrange and execute sales calls, presentations of products or services, and follow-up discussions.
• Maintain persistent follow-ups throughout the sales process to convert leads.
• Draft quotations, proposals, and handle commercial negotiations as necessary.
• Keep detailed and current records of leads and customers within the CRM system.
• Consistently achieve set monthly and quarterly sales targets.
• Develop and nurture strong relationships with both potential and existing clients.
• Work collaboratively with marketing and delivery teams to ensure seamless transition of leads.
• Monitor sales activity metrics, conversion ratios, and pipeline performance.
• Stay informed on the latest industry developments, competitor movements, and market prospects.

Candidate Profile

• Proficient to good level of English speaking skills.
• Experience ranging from zero up to three years in inside sales, B2B sales, business development, or similar roles.
• Excellent verbal and written communication capabilities.
• Effective persuasion, negotiation, and objection management skills.
• Comfortable with making outbound calls and conducting sales conversations.
• Ability to comprehend customer needs and propose fitting solutions.
• Strong skills in follow-up and building relationships.
• Self-driven and goal-oriented mindset.
• Basic knowledge of CRM systems and sales-related technologies.