Inside Sales Associate - STR Australia

Company Overview

CoStar Group, a prominent name globally in commercial and residential real estate data, analytics, and online marketplaces, is listed on the S&P 500 Index. For over 35 years, CoStar has been committed to digitizing real estate to empower clients with insightful property information and connections that enhance their operations and lives. STR, part of CoStar Group, leads internationally in hospitality data benchmarking and analytics, providing precise, confidential data to help clients in the hospitality industry compete and strategize effectively.

Position Summary

This role is based in Australia with office presence required Monday through Friday. As a successful Inside Sales professional with STR, you will maintain integrity while managing and nurturing relationships with hotel owners and industry clients across your region. You will own the complete sales lifecycle by employing a consultative and entrepreneurial mindset to onboard, train, retain, and grow clients using STR’s benchmarking and analytics solutions. Collaborating with a high-performing team, you'll bolster STR’s leadership in hotel benchmarking by delivering excellent client service and sustained value.

Key Responsibilities

• Conduct proactive research to identify potential customers and generate new subscription opportunities with hotels and operators.
• Present and communicate customized value propositions of STR’s solutions tailored to client needs.
• Manage all sales stages including prospecting, virtual product demonstrations, negotiation, closing deals, and renewals.
• Develop and maintain strong client relationships to enhance data usage, product adoption, and subscription value.
• Maintain accurate records of client interactions and sales activities in the CRM system.
• Perform product demonstrations to onboard and educate new and existing clients on STR products.
• Achieve or surpass defined sales and activity targets.
• This position is located in Adelaide, Sydney, or Melbourne with no travel obligations.

Basic Qualifications

• A degree or equivalent professional experience.
• Exceptional relationship-building abilities to establish quick rapport and trust remotely.
• Comfort with meeting KPIs and sales targets in a structured, metrics-focused environment, including high-call volumes and virtual outreach.
• Proficient in qualifying leads through insightful discovery questions to identify customer needs efficiently.
• Strong motivation and organization skills with eagerness to learn sales fundamentals and develop within a sales career path.

Preferred Qualifications

• Experienced in making a high volume of outbound calls, including cold calling and following leads.
• Background in selling B2B solutions, data, analytics, SaaS products, or online platforms.
• Knowledge of the hospitality or travel industries is advantageous.
• Ability to qualify leads by asking discovery questions and discerning client requirements.
• Multilingual skills, especially Southeast Asian languages, viewed positively.
• Proven inside sales, telephone sales, or business development experience involving customer interaction.
• Track record of success in environments requiring high-volume calls.
• Previous customer service or sales experience is beneficial.

Additional Information and Benefits

Working at CoStar Group offers a collaborative and innovative culture attracting talent across various specialties. Employees benefit from competitive compensation packages and performance incentives. Additional perks include extra annual leave days, leadership development initiatives, access to learning platforms, employee discounts through perks programs, and more. CoStar is committed to diversity and equal employment opportunities, encouraging candidates from all backgrounds to apply. The company enforces a drug-free workplace policy with pre-employment substance testing.