- Experience
- 2–4 yrs
- Salary
- EUR 40,000 – EUR 45,000 / year
- Openings
- 1
- Posted
- 8 hours ago
- Work mode
- Work from home
- Education
- Degree or diploma in Information Technology or related field
- Eligibility
- Applicants must be residing in Ireland and eligible to work there (EU citizens, Stamp 4 holders, etc.).
- Resume
- Required to apply
Job description
About the Role
Our client, a reputable Irish consultancy based in Dublin, is looking to expand their IT team by hiring an experienced IT Support Engineer. This full-time position offers an annual salary between €40,000 and €45,000, with occasional travel to multiple sites. It is ideal for candidates with a solid IT support background seeking to enhance skills in systems administration, networking, and infrastructure through hands-on experience.
Responsibilities
- Deliver first-level IT support to users both in office and remote locations.
- Diagnose and resolve hardware, software, and network-related problems.
- Maintain and support Windows Server environments, Hyper-V virtualization, networking devices, and end-user hardware.
- Perform structured network cabling tasks, manage patch panels, and upkeep communication rooms.
- Administer user accounts using Active Directory, Microsoft 365, and Entra ID platforms.
- Record, track, and resolve IT incidents with appropriate escalation when necessary.
- Keep technical documentation and infrastructure records accurately updated.
- Manage IT assets including hardware, software licenses, and related items.
- Support endpoint protection, patch management, and monitoring of systems.
- Assist with backup monitoring routines and disaster recovery processes.
- Deploy computing equipment such as laptops, desktops, printers, and VoIP devices.
- Contribute to continuous IT environment improvements.
Qualifications and Experience
- Two to four years of professional experience in IT support or systems administration roles.
- Degree, diploma, or equivalent qualification in Information Technology or related fields.
- Proficient knowledge of Windows desktop and server platforms.
- Experience with Microsoft 365 suite, Exchange Online, SharePoint, and Entra ID management.
- Solid understanding of networking concepts including TCP/IP, DNS, DHCP, VLANs, and VPNs.
- Hands-on experience with Active Directory and user management.
- Strong analytical and troubleshooting abilities.
- Excellent communication skills coupled with a customer-oriented mindset.
- Ability to prioritize multiple tasks while maintaining meticulous attention to detail.
- Valid full driving license with flexibility to travel to other locations as necessary.
Preferred Skills
- Certifications such as CompTIA A+, Network+, or Microsoft Azure Fundamentals.
- Experience administering Hyper-V virtual environments.
- Familiarity with Cisco networking equipment, SonicWall firewalls, and Veeam backup solutions.
- Knowledge of structured cabling standards (Cat5e/Cat6).
- Basic scripting skills in PowerShell or Bash.
- Exposure to macOS and Linux operating systems.
Additional Information
This position requires candidates to reside in Ireland and have eligibility to work there (e.g., EU citizenship or Stamp 4 visa status). The role offers an engaging team atmosphere with exposure to modern enterprise technologies and opportunities for professional growth within IT infrastructure and systems administration disciplines.