Job description

About Dulcedo

Dulcedo is a full-service talent management agency focused on building long-term, scalable careers for creators, influencers, athletes, models, and entertainment talent across North America and internationally. The company emphasizes strategy, structure, and intentional growth over volume-driven or short-term hiring approaches.

Recognized as Canada’s largest multidisciplinary talent management group, Dulcedo represents 500+ models, hundreds of Olympic and professional athletes, and a growing roster of digital creators, influencers, and streamers. With offices in Montreal and Toronto and a strong network across Los Angeles, New York, Miami, and other markets, the company works at the intersection of talent, culture, and entertainment.

Dulcedo places a strong focus on Diversity, Equity, and Inclusion and is committed to creating equal opportunity for applicants from all backgrounds. It is also a people-first workplace certified as a Great Place to Work, with a culture built around ambition, collaboration, integrity, and meaningful impact.

Role Overview

The Influencer Account Manager will strengthen client relationships and help deliver premium service across talent, brand, and internal team interactions. This role combines account management, project coordination, strategic planning, and social media know-how. The right candidate will be highly organized, confident in communication, and genuinely interested in the creator economy.

Key Responsibilities

Manage branded partnerships from beginning to end, making sure contractual obligations and project milestones are fulfilled.
Keep talents and brands engaged throughout collaborations and beyond, offering ongoing support that helps sustain strong working relationships.
Monitor campaign results using KPIs and prepare detailed wrap-up reports that summarize wins, challenges, and takeaways for future planning.
Work with talents and internal teams to help maintain a consistent and effective social media presence.
Create content directions and concept ideas informed by analytics and social trends to support strong audience engagement.
Take part in talent onboarding, quarterly planning, and other key agency touchpoints.
Provide day-to-day planning assistance to help talents stay organized and set up for success.
Handle incoming PR needs such as interview requests, mailers, and event invitations.
Support outbound efforts including talent sourcing, outreach, interview pitching, gifting, event follow-up, and new brand pitch calls.
Attend production days and talent events on site to provide hands-on support for smooth execution.
Stay current on industry developments and use the right tools and information sources to remain a useful resource for the team.

Requirements

At least 1 year of experience in influencer marketing or public relations, either in-house or at an agency.
Direct experience communicating with both talents and corporate clients.
Strong relationship-building skills and a naturally collaborative communication style.
Ability to mediate, negotiate, resolve conflicts, and manage expectations effectively.
Excellent organization, task management, and multitasking skills, with the ability to work through details and deadlines efficiently.
Working knowledge of influencer partnerships, social media metrics, and industry KPIs.
Understanding of paid media, influencer marketing, and PR.
A bachelor’s degree in a related area is considered an advantage.

Soft Skills and Culture Fit

Self-starter with initiative, curiosity, and a strong drive to get things done.
Positive, team-oriented, and able to lift the energy of people around you.
Comfortable working in a fast-paced setting and staying composed under pressure.
Highly motivated, resilient, goal-driven, and excited by projects and milestones.
Balanced approach that combines structure, creativity, discipline, and performance.

Work Environment and Benefits

Unlimited paid time off.
12 personal days each year.
Flexible work setup with minimal office attendance for those near the company hubs.
Access to Montreal and Toronto offices with snacks, a friendly atmosphere, and pet-friendly spaces.
Remote work option suited to travelers, expats, and digital nomads.
Freestyle Fridays, ending at 2:00 PM ET every Friday.
Health coverage that includes dental, vision, and medical insurance for employees and their loved ones.
Opportunities for internal growth within a fast-expanding company.
The energy of a startup combined with the stability of an established business with more than 15 years of experience.

Equal Opportunity and Accommodation

Dulcedo is an equal opportunity employer and is committed to making the hiring process inclusive, supportive, and accessible. Candidates who need accommodations during the application process may contact the company for adjustments to be made.

AI-Assisted Hiring Notice

The company may use artificial intelligence tools to support parts of recruitment, including application review, resume analysis, response assessment, and the identification of inconsistencies or verification signals. These tools assist the hiring team but do not replace human judgment, and final hiring decisions are made by people. Applicants seeking more information about data processing may contact the company directly.