In-Home BIS & PCT Services Admin

DRAGONFLY CARES
In-Home BIS & PCT Services Admin

Department: School Services

Reports To: Director of Staffing & Recruitment

Employment Type: Full-Time

Work Setting: Remote (India)

Salary Range: ₹50,000 – ₹55,000 per month

Dragonfly Cares is seeking detail-oriented Admin support for our in-home behavioral health services. This role is responsible for reviewing service documentation, ensuring data accuracy, coordinating billing-related processes, and supporting daily operational workflows.

The ideal candidate is highly organized, comfortable working with multiple systems, and committed to maintaining accurate records in a fast-paced healthcare environment.

• Review and validate clinical service documentation for accuracy and completeness.

• Support billing and compliance processes by ensuring records are ready for submission.

• Identify and resolve documentation discrepancies by coordinating with providers.

• Maintain daily tracking reports and operational data.

• Process electronic forms and required documentation.

• Assist with schedule updates, cancellations, and service tracking.

• Provide regular status updates and reports to leadership.

• Ability to manage and prioritize a large volume of daily tasks within defined timelines — without missing

• sessions, skipping validations, or leaving backlog unaddressed.

• Bachelor's degree preferred in Business, Healthcare Administration, Psychology, or a related field.

• 1–3 years of experience in healthcare operations, billing support, data coordination, or administrative roles.

• Strong attention to detail and organizational skills.

• Proficiency with Microsoft Excel or Google Sheets.

• Excellent written and verbal communication skills.

• Experience with clinical documentation and practice management systems.

• Familiarity with electronic signature platforms and cloud-based document management tools.

• Detail-oriented and process-driven.

• Strong problem-solving and follow-up skills.

• Self-motivated and able to work independently.

• Comfortable working across multiple platforms and systems.

• Committed to accuracy, accountability, and teamwork.

• Performance-based annual bonus
• 11 Indian public holidays
• 10 Paid Time Off (PTO) days annually
• Remote work flexibility
• Opportunity to work closely with U.S.-based teams
• Supportive and growth-oriented work environment

• Full-time (40 hours per week)
• Availability during U.S. Eastern Time business hours 9:00 AM to 6:00 PM (approximately 7:00 PM to 4:00 AM IST)
• Weekends Off

Dragonfly Cares provides ABA Therapy, Speech Therapy, BIS, and PCT services to children and families across New York. Our mission is to deliver compassionate, evidence-based care while helping children and families thrive.