Human Resources Officer for Australian Operations (Based in Cyberjaya, Malaysia)

About Southern Cross Education Institute

Southern Cross Education Institute (SCEI) and Southern Cross Education Institute – Higher Education (SCEI-HE) have a strong reputation as established providers of nationally accredited vocational and higher education qualifications in Australia. Founded in 2007, they have graduated nearly 40,000 students who have pursued successful careers across fields such as nursing, aged care, early childhood education, community services, and pathology. With campuses located in Victoria and South Australia, and plans to expand into Queensland and Western Australia, the institute aims to continue its growth and educational impact.

Role Overview

The Human Resources Officer role is based in Cyberjaya, Malaysia, providing dedicated HR support for Southern Cross Education Institute’s Australian offices. This full-time position is integral in delivering seamless, compliant, and employee-focused HR services. The role encompasses managing the entire employee lifecycle for Australian staff, fostering a collaborative and professional workplace culture.

Key Duties

• Manage full-cycle recruitment for Australia-based positions, ranging from job posting and candidate evaluations to interview coordination, reference verifications, and employment contract processing.
• Oversee onboarding, induction, probation assessments, and related paperwork for new Australian hires.
• Maintain meticulous employee records and HR databases in accordance with privacy laws and statutory requirements.
• Assist in performance management activities, including appraisals and documentation.
• Handle staff separation procedures such as exit documentation, interviews, and data updates.
• Review and update job descriptions across the organization regularly.
• Support leave management, timesheet reviews, and assist with payroll inquiries concerning Australian personnel.
• Ensure adherence to Australian labor laws, including the Fair Work Act 2009, National Employment Standards, and applicable awards.
• Help develop, review, and maintain HR policies, handbooks, and procedural documents tailored to Australian legislation.
• Prepare required HR documentation for audits and maintain records related to training, professional growth, and workplace health and safety compliance.
• Respond promptly and professionally to HR-related inquiries from staff and management.
• Contribute to workforce wellbeing initiatives, employee engagement, and internal communications.
• Coordinate with recruitment agencies and other external partners as needed.
• Provide administrative assistance to the HR Director and senior management teams.

Required Qualifications & Experience

• A tertiary degree in Human Resources, Business Administration, or a closely related field.
• Between 2 and 3 years of experience in human resources administration or as a generalist HR professional.
• Practical understanding of Australian employment regulations, specifically the Fair Work Act and National Employment Standards.
• Experience supporting recruitment, onboarding, and general employee administrative functions.
• Excellent organizational abilities with great attention to accuracy and detail.
• Strong communication skills, both written and verbal.

Preferred Attributes

• Familiarity with the education or Registered Training Organization (RTO) sector.
• Knowledge of HR information systems or payroll platforms.
• Proficiency in Microsoft Office programs.
• Professional integrity, reliability, and the ability to uphold confidentiality.
• A proactive, solution-oriented mindset paired with effective organizational skills.
• Approachable demeanor and capability to collaborate with staff and management at various levels.
• Proven capacity to handle multiple tasks within a fast-changing environment.
• Team spirit with a dedication to providing excellent service.

Why Work with Southern Cross Education Institute?

• Join a mission-focused organization committed to supporting health, community services, and educational sectors.
• Engage with a dynamic team in a collaborative environment across vocational and higher education domains.
• Contribute positively to staff experience and institutional development.
• Acquire diverse HR expertise covering recruitment, compliance, staff administration, and engagement efforts.
• Explore opportunities for professional growth within an expanding educational organization.