Human Resources and Administration Officer

Role overview

This position is based in Uganda and covers two vacancies: one in Kampala and one in Adjumani. The selected person will provide human resources, administration, and logistical support to both the Country Office and the Field Office. The role supports the HR Coordinator with day-to-day advisory and operational support for staff and line managers across areas such as employee relations, welfare, benefits, payroll, recruitment, learning and development, and general HR administration.

In a major humanitarian emergency, the person in this role may be required to work beyond the usual job scope and adjust working hours as needed.

Why this role matters

You will be joining a global and diverse technical community, gaining exposure across different contexts, helping test and scale innovative solutions, and contributing to policies that affect millions of children.

Key responsibilities

The role covers recruitment support, employee relations, welfare and benefits, payroll coordination, office administration, records management, volunteer administration, and health, safety, and staff well-being. It also includes support for HR projects and improvements to service delivery in field locations.

Recruitment and onboarding

You will help run recruitment activities by identifying candidates, checking references, arranging interviews, and coordinating new joiner planning. The role also includes onboarding support, induction follow-up, feedback to unsuccessful candidates, support for volunteer recruitment, and tracking of performance review compliance in coordination with the HR focal person.

Employee relations, welfare, and benefits

You will support updates to medical cover, GPA, and GLA records, help coordinate trauma and medical support in the event of incidents, promote self-care and health awareness, assist with social event administration, and follow up on staff IDs, medical cards, and service letters.

Payroll and reporting

The position requires support for monthly payroll updates, follow-up on timesheet submission, escalation of unresolved issues, and guidance to departing staff through the separation process, including support for timely payment of benefits.

Office administration

You will oversee the daily running of the administration function and logistical support at the regional office. This includes reviewing and improving administrative systems, ensuring staff follow office procedures and security/fleet guidance, building strong coordination with field teams, and briefing staff and visitors on office systems.

Records and documentation

The role includes maintaining staff files, storing correspondence in the online HR document management system, carrying out periodic file audits, and ensuring records are properly filed at both field and country office level.

Volunteer management

You will manage the recruitment of country office volunteers, update and reconcile volunteer data in the VMS/CBV system, compare system and Excel records to identify gaps or duplicates, maintain volunteer files, and draft volunteer contracts and extensions.

Health, safety, and well-being

The job includes coordinating access to medical coverage, psychosocial support, and leave entitlements, while helping create a safe and inclusive workplace and making sure field teams understand and follow health and safety requirements.

Additional responsibilities

You may also be asked to support special HR initiatives and keep up to date with best practices in humanitarian HR, particularly for field-based operations.

Qualifications and experience

A degree in Human Resources, Organizational Psychology, Business Administration, or a related discipline is required. A postgraduate diploma in Human Resource Management is an added advantage. You should have at least 3 years of relevant experience in a busy HR environment, preferably within an international NGO. Experience of 5 to 6 years or more is considered an advantage.

The role also requires strong knowledge of HR practice, national legal requirements, labour and administrative law, employment-related statutory rules, organizational policies, and HR system and procedure development. You should have good interview, negotiation, listening, and counselling skills, along with experience in recruitment, direct sourcing, and working with competency models.

You must be able to work with people from different cultures and backgrounds, provide sensitive advice and mentoring, manage crisis or troubleshooting situations, and handle a varied and demanding workload with strong planning, coordination, reporting, communication, coaching, and documentation skills. High integrity and strong computer literacy are essential.

Application notes

Applicants must submit a cover letter and an up-to-date CV in a single document. Candidates should also include their current salary and expected salary. A full role profile is available from the organization’s career page.

Safeguarding is taken seriously, and the hiring process includes thorough background checks to protect children from abuse. The employer is an equal opportunity organization and encourages applications from persons with disabilities and female candidates.

No recruitment fees are charged at any stage of the process, and the organization does not use recruitment agents. The organization also emphasizes inclusion, equity, diversity, and representation across all groups in society.

Organization overview

The organization works across more than 100 countries and employs about 25,000 people worldwide. Its work focuses on children affected by crises, access to healthcare and education, child protection, campaigning and advocacy, and three major goals by 2030: ending preventable deaths before age 5, ensuring all children learn from quality basic education, and ending violence against children.

Important dates and job details

Application deadline: June 18, 2026, at midnight Uganda time. Job schedule: full time. Job identification: 16770. This is a human resources role based in Kampala and Adjumani, Uganda.