- Experience
- Any
- Salary
- INR 54,000 – INR 59,000 / month
- Openings
- 1
- Posted
- 5 hours ago
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
Job description
About the Role
This position is responsible for running a hub from end to end, with complete ownership of operating results, team well-being, and the service experience delivered to customers. It is a high-responsibility role at the center of a quick-commerce operation.
Hub Operations & Fulfillment
- Oversee everyday hub activities, including inbound movement, storage, professional handling, and rider coordination.
- Track order completion and ensure fill rates stay within the required SLA timelines.
People & Performance
- Manage, organize schedules for, and support a team made up of professionals, riders, and store associates.
- Take ownership of attendance tracking, roster creation, and surge staffing planning together with HR.
- Lead daily team check-ins, performance discussions, and on-the-spot coaching.
- Encourage a workplace culture focused on ownership, pace, and ongoing improvement.
Inventory & P&L
- Look after hub-level inventory quality, including stock accuracy, wastage percentage, and removal of dead stock.
Safety & Compliance
- Make sure all safety and compliance protocols are followed without exception.
- Keep the workplace safe for everyone working in the hub.