HR Operations Specialist

Role overview

The HR Operations Specialist supports key HR priorities by combining project coordination with HRIS partnership. This position works where HR Operations and HRIS meet, helping deliver recurring HR programs, system-related initiatives, Workday improvements, reporting, dashboard creation, and broader process enhancement work across the HR function. The role suits someone who enjoys organizing project plans, coordinating across teams, understanding how HR processes connect with systems, and working closely with HRIS on requirement gathering, testing, process documentation, and Workday support.

Success in this position depends on strong organization, clear communication, attention to detail, and the ability to connect daily tasks to larger operational goals, system effects, and business needs.

Key duties

• Plan and run HR projects, including annual recurring cycles and system-related work, by tracking timelines, dependencies, risks, and alignment across HR teams and connected systems.
• Oversee the Workday enhancement flow through sprint planning and backlog management, working with stakeholders to set priorities, define scope and requirements, and map delivery timing.
• Work closely with HRIS on system initiatives by collecting and checking requirements, coordinating testing, and documenting current and future business processes and workflows in Visio.
• Review, rank, and help resolve HR Operations and Workday requests through Fresh service while keeping operational priorities, system impacts, and business needs in view.
• Maintain documentation of current-state and future-state HR business processes in Visio.
• Support change management efforts, including communications, training, and readiness planning.
• Spot opportunities to improve HR workflows, operational processes, and Workday usage, then help implement those improvements across HR Operations and Workday.
• Create and present reports, dashboards, and operational insights using Smartsheet and related tools to give stakeholders and leaders visibility into project status, risks, results, and key metrics.
• Support Workday operations, including EIB data loads, and assist with internal and external audit requests such as system walkthroughs, evidence gathering, and Kainos-related support.

Additional details

This role has no direct supervisory responsibility.

The position is virtual and open to residents of the 50 states and Washington, D.C.

Employment is regular and full time.

Reasonable accommodations may be made for individuals with disabilities to perform essential duties.

The role is offered on an at-will basis, governed by the law of the state where the employee works. At-will employment can only be changed in writing and signed by an authorized officer.

All other instructions or related duties may be assigned by the supervisor as needed.

Compensation and benefits

The anticipated pay range is $69,906.75 to $100,000.00 per year. The top end of the range is unlikely to be offered. Pay may vary based on location, experience, training, education, and local market conditions. Eligible employees may also receive a bonus. The benefits package can include health coverage, retirement contributions, and paid time off.

Equal opportunity and accommodation

Candidates who need a reasonable accommodation to apply may request support by contacting the company’s careers team. The employer is an equal opportunity organization and considers applicants based on merit without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other status protected by law. The company also complies with required affirmative action obligations and does not discriminate based on pay discussions or pay inquiries.

Desired background

A bachelor’s degree in Human Resources, Business, or a related field is preferred. Helpful certifications include PMI credentials such as CAPM or PMP, Workday Pro or equivalent Workday functional training, and Prosci Change Management certification.

Application and compliance notes

Applicants must be able to pass the required background check. No certificates or licenses are required for the role.

Compensation decisions consider education, experience, qualifications, work location, expected quality and quantity of work, travel requirements if any, and internal/external market factors.