HR Generalist - Benefits & Leave of Absence

Role Overview

This remote U.S.-based contract role is for an HR Generalist focused on benefits administration and leave of absence case management. The position supports employees with health and welfare benefits, disability-related matters, accommodations, and various leave requests while maintaining compliance with federal, state, and company requirements.

A background in banking and fintech is required for this opportunity.

Key Responsibilities

• Act as the main contact for employee questions related to medical, dental, vision, life, retirement, COBRA, wellness, and other voluntary benefit programs.
• Handle benefit enrollments, updates tied to life events, and resolution of issues raised with carriers and vendors.
• Oversee leave and accommodation cases, including FMLA, ADA, short-term disability, long-term disability, parental leave, military leave, personal leave, and state-specific leave programs.
• Work closely with employees, managers, payroll, legal, and outside administrators throughout the leave lifecycle.
• Keep employee records accurate and ensure all activities align with applicable laws and internal policies.
• Support open enrollment campaigns and help educate employees on available benefits.
• Create and refresh SOPs, process guides, manager resources, and employee-facing FAQs.
• Train and transfer knowledge to internal HR colleagues on benefits and leave administration workflows.

Required Experience and Knowledge

• At least 5 years of HR experience.
• Minimum 3 years of hands-on experience in benefits administration and/or leave of absence operations.
• Strong working knowledge of FMLA, ADA, short-term and long-term disability, COBRA, ERISA, HIPAA, and multi-state leave regulations.
• Experience coordinating with third-party leave administrators and benefit vendors.
• Familiarity with HRIS platforms such as Workday, Paycom, or similar systems.
• Strong communication, issue resolution, and employee relations capabilities.

Preferred Background

• Experience supporting employees who are remote or spread across multiple locations.
• Prior work in financial services, fintech, banking, or other regulated industries.
• Ability to build HR documentation, training content, and process improvements.
• Comfortable coaching and training other HR team members on benefits and leave processes.

Additional Information

This role is specifically for candidates with banking and fintech domain experience. The employer has not specified salary, benefits, number of openings, or a start date.