HR Coordinator

About Our Client

This company operates within the human resources service industry, focusing on solving challenges related to employee relations and HR administrative tasks. It provides extensive HR solutions including managing employee transitions, overseeing performance management, and driving engagement initiatives, all aimed at maintaining positive workplace interactions and efficient HR functions.

About the Role

The HR Coordinator position plays a crucial role in sustaining effective employee relations and HR procedures. This role handles initial HR inquiries, supports escalated challenges, updates HR systems, and manages employee onboarding. It actively contributes to better employee engagement and ensures adherence to company HR policies to maintain a responsive and well-organized HR environment.

Key Responsibilities

• Respond to Level I HR queries related to general questions and concerns for assigned teams.
• Assist with Level II tickets concerning compliance, payroll, benefits, and workplace culture.
• Manage employee movements including HR system updates and coordinating meetings.
• Support new hire onboarding by collecting required documentation.
• Keep HR databases and trackers current for designated teams.
• Help conduct monthly and quarterly HR audits.
• Develop and maintain productive relationships with team leaders and managers.
• Collaborate with managers to enhance employee engagement using ITS CONVERSE tools.
• Lead performance improvement and disciplinary conversations as needed.
• Organize and facilitate orientations for new employees in assigned teams.
• Process requests related to employee loans and equipment needs.

Candidate Requirements

• Degree preferred in Human Resource Development, Management, or Psychology.
• Strong technical skills and computer literacy.
• Availability to work during Eastern or Pacific time business hours.
• Prior experience with ticketing support systems is beneficial.
• High attention to detail and excellent verbal and written communication skills.
• Effective interpersonal abilities and enthusiasm for continuous learning in HR trends.
• Home office must meet specified technical standards including reliable computer, internet, audio, mobile device, and webcam.
• Exceptional cultural fit aligned with company values.
• Fluency in English is required.
• Successful completion of behavior and cognitive assessments.
• Philippine applicants must provide NBI clearance.

Compensation

The starting hourly pay is $4.08 but may be adjusted based on experience and location.

Benefits

• Inclusive Health Plans including HMO coverage for employees and their dependents.
• Life insurance coverage.
• Flexible benefits including reimbursement for dental, vision, mental health services, wellness programs, and government mandated contributions.
• Paid time off beginning at 15 days annually.
• Maternity and paternity leave provided.
• Paid US federal holidays.
• Bonuses for night shift work.
• Options for salary advances and loans.
• Health and wellness initiatives.
• Company sponsored training and certifications.

Equal Opportunity Statement

The employer commits to equal opportunity and embraces diversity, ensuring a workplace free from discrimination of any kind, including race, religion, gender identity or expression, sexual orientation, and national origin.

Additional Information

This position is offered remotely to candidates based in the United States. Note that the recruitment connection service facilitating this role is not the direct employer.