HR Assistant (Fixed-term Contract)

About Universally Speaking

Universally Speaking is a leading full-service provider in the global gaming industry, operating from locations in the UK, Madrid, and Cebu. With a passion for gaming, we specialize in Localisation and Quality Assurance and collaborate closely with our clients to become an integral part of their teams. With over 25 years of experience, we are highly respected and have been recognized with multiple industry awards including the TIGA Best Services Provider in 2019 and Best QA and Localisation Service Provider in 2020.

Role Overview

We are seeking a motivated HR Assistant for our UK office on a fixed-term basis to join our expanding HR team. This position supports the delivery of excellent employee experiences and smooth people operations in a dynamic environment.

Primary Responsibilities

• Uphold Universally Speaking’s core values by treating employees as individuals and customers.
• Serve as first contact for internal and external HR inquiries, handling responses competently and escalating when necessary via Outlook.
• Contribute to onboarding new hires including conducting inductions, preparing necessary assets, and verifying right to work documentation.
• Assist with general administrative and transactional HR duties related to People Operations.
• Manage time and attendance tracking and maintain accurate employee records.
• Keep electronic HR files updated and prepare contracts and offer letters.
• Maintain HR systems by recording sickness, probation, starter, and leaver details and updating employee status changes.
• Process monthly payroll adjustments accurately and timely.
• Conduct regular compliance audits to ensure adherence to policies.
• Support recruitment processes including right to work checks, references, and medical questionnaires.
• Assist the HR Operations Lead as needed and participate in ad hoc projects.

Performance Indicators

• Precise data management and audits completed on schedule.
• All routine HR and people service transactions processed within agreed service levels.
• Accurate, on-time payroll delivery with minimal errors.
• Timely completion of key projects delivering expected benefits.

Candidate Requirements

• Proven experience in HR operations is essential.
• Familiarity with HR Information Systems and data management.
• Strong organizational, time management, and communication skills with fluency in English.
• Detail oriented with a commitment to quality in working with data.
• Experience with Microsoft Teams, SharePoint, OneDrive, Excel, and Outlook is preferred.
• Background in administration and data entry.
• Working towards or holding a CIPD or equivalent HR qualification is desirable.

Benefits

• Opportunities for training and development.