Housekeeping Coordinator (Saudi Nationals Only) - Crowne Plaza Madinah

About Crowne Plaza Madinah

At Crowne Plaza®, we strive to create an environment where our guests can excel, meet their objectives, and feel valued beyond just their room number. We redefine business travel by infusing humanity, flexibility, and personalized interaction into every guest's stay. Our service philosophy, called "Dare to Connect," emphasizes proactive, empathetic, and business-focused hospitality, ensuring quality downtime for our guests.

Key Responsibilities

• Monitor and communicate room availability to the front desk and airline coordinators.
• Collect, review, and reconcile paperwork from previous shift room attendants, addressing any inconsistencies.
• Report maintenance and housekeeping issues through established channels, maintain accurate records in the espresso system.
• Foster teamwork and quality service by coordinating daily with other departments, supporting team growth and performance management.
• Log guest requests and promptly deploy personnel to fulfill them, escalating complaints to management immediately.
• Assign cleaning, pickup, and turndown tasks to room attendants effectively.
• Manage issuance and logging of keys, caddies, and cleaning equipment to attendants; ensure inventory control and report missing keys to security without delay.
• Restock room attendant caddies for upcoming shifts and maintain an organized, clean work area including the office supply stock.
• Take inventory and provide details of supply needs for future ordering.
• Keep supervisors and attendants informed on room status and assignments.
• Assist with other duties as necessary.

Candidate Requirements

• High school diploma or equivalent required; 1-2 years experience in housekeeping preferred.
• Administrative background is advantageous.
• Fluency in English essential.
• Physical capability to lift/carry items up to 25 pounds, bend, stoop and kneel.
• Comfortable using keyboards for correspondence and record-keeping.
• Strong communication skills for frequent interaction with employees and guests.
• Competency in reading, writing, and basic mathematics for documentation and reporting.
• Willingness to work nights, weekends, and holidays as needed.

What We Offer

In exchange for your dedication, we provide a competitive salary and a comprehensive benefits package. Your career growth is supported with tailored resources within a global hospitality network spanning over 7,000 hotels in more than 100 countries. We encourage applicants who may not meet every criteria but are passionate about joining our team to apply.