Housekeeping Attendant - Princess Cay, Bahamas

Role Overview

The Housekeeping Attendant helps maintain a clean, safe, sanitary, and pleasant setting for guests and team members at one or more Carnival-owned and operated destinations. The role is highly guest-facing and includes regular interaction with visitors, answering basic questions, offering assistance, and helping create a polished, welcoming experience.

Core Duties

This position covers routine cleaning, sanitizing, and upkeep across assigned areas, including public spaces, dining venues, restrooms, lounges, open recreation areas, employee work areas, and other shared locations. The role also supports general operational flow by watching for safety issues, reporting maintenance needs, and keeping standards consistently high through careful attention to detail.

Cleaning and Sanitization

• Keep assigned areas clean, hygienic, and well-sanitized, including guest zones, staff areas, corridors, and recreational spaces.
• Perform everyday cleaning as well as deeper periodic cleaning to ensure floors, surfaces, furniture, and equipment remain safe and presentable.
• Help with basic upkeep of outdoor or grounds areas when needed, making sure shared spaces remain orderly and safe.
• Collect trash and recyclables and dispose of them in line with company and environmental procedures.
• Restock hygiene supplies such as tissues, hand towels, soap, and other necessities used by guests or staff.
• Handle cleaning chemicals and equipment correctly, including labeling, storage, and safe usage in accordance with safety rules.
• Use cleaning machines and related equipment under supervision and keep them in proper working condition.
• Support stateroom cleaning and service coverage as part of cross-training assignments.

Compliance and Quality

• Follow company, environmental, and safety policies to maintain a compliant and secure workplace.
• Use safe work practices and correct equipment handling at all times.
• Deliver courteous, professional service that reflects hospitality standards when dealing with guests and colleagues.
• Observe dress code, appearance, and conduct expectations at all times.
• Monitor work processes to ensure they meet company, environmental, and health requirements.
• Spot hazards, unsafe behavior, or service issues and escalate them quickly for corrective action.

Reporting and Maintenance

• Keep accurate work records and report operational or maintenance concerns to supervisors.
• Store tools and supplies such as mops, brooms, spray bottles, and carts safely and maintain them properly.
• Flag repair needs in assigned areas, especially where guest or staff safety could be affected, and follow up when needed.
• Share guest feedback, concerns, or issues with housekeeping leadership so they can be resolved quickly.

Support Responsibilities

• Assist the Housekeeping Manager or Supervisor with special tasks or projects when assigned.
• Provide support across housekeeping and related departments to help day-to-day operations run smoothly.
• Work collaboratively with teammates and contribute where needed to ensure tasks are completed to standard.

Skills Needed

• Basic customer service ability
• Working knowledge of Microsoft Office and data entry/reporting tools
• Strong attention to detail
• Proactive problem-solving mindset
• Ability to juggle multiple tasks at once
• Critical thinking and sound decision-making
• Planning and coordination skills

Education and Experience

A high school diploma, GED, or equivalent experience is required. Additional study in hospitality or a related field is considered an advantage. Candidates should have 1–2 years of experience in housekeeping within a hotel or similar environment, plus customer service experience from a comparable role. A basic understanding of cleaning chemicals and proper mixing is also needed. Prior work experience is preferred.

Language Requirements

Fluency in conversational English is required, along with strong written and spoken communication and interpersonal skills. Guest-facing experience is expected.

Physical Requirements

This role requires good physical fitness, the ability to lift up to 20 pounds, stamina for long periods of standing, and comfort working outdoors.

Other Requirements

The role may require working shifts at any of the destinations.

Additional Information

The position is based at Princess Cay in The Bahamas and is part of Carnival Corporation’s global destination operations.