Housekeeping Associate

Position Overview

At Westin Hotels & Resorts in Kolkata, the Housekeeping Associate plays a key role beyond cleaning rooms and making beds. This role contributes to crafting memorable and unique guest experiences by maintaining the hotel's cleanliness and appearance. As a Guest Environment Expert, associates handle a variety of housekeeping duties including responding to guest requests, stocking housekeeping carts, cleaning both guest rooms and public areas, and more.

Key Responsibilities

• Maintain overall hotel cleanliness and appearance to enhance guest satisfaction.
• Fulfill guest requests promptly and efficiently.
• Stock and prepare housekeeping carts for daily operations.
• Clean guest rooms and public spaces adhering to quality standards.
• Follow all safety protocols, company policies, and confidentiality requirements.

Work Environment and Physical Requirements

The role involves prolonged periods of standing, sitting, or walking, as well as manual tasks such as moving, lifting, carrying, pushing, pulling, and placing items weighing up to 50 pounds independently.

Company Culture and Values

Westin and Marriott International are committed to equal employment opportunity, valuing the diverse backgrounds and experiences of all team members. The company promotes a culture of inclusion and non-discrimination based on disability, veteran status, or any legally protected characteristic. Westin encourages associates to embrace well-being practices both on and off duty, supporting the brand's mission to be the leading wellness brand in hospitality.