Hotel Services Officer

Role overview

Uniting Goonellabah is hiring an experienced kitchenhand or catering assistant to support hotel services within its aged care home. The role is focused on helping deliver daily food service operations and contributing to the wellbeing, dignity, and comfort of older residents.

• Based in Goonellabah
• Opportunity to make a meaningful difference in seniors’ lives
• Regular morning hours that support work–life balance

About the location

The site is in the scenic Goonellabah township, close to natural surroundings. The home includes four separate households, each accommodating up to 20 residents. A homemaker model is used to help create a lively, connected, and meaningful community environment.

What you’ll do

You will support resident care by assisting with catering and hotel services, helping ensure meals and daily service are delivered with attention to quality, safety, and comfort. Your work will directly contribute to a positive everyday experience for residents.

Working hours are Monday to Friday, either 6:00 am to 2:00 pm or 7:00 am to 3:00 pm. Weekend work may be available if you are interested.

Experience and qualification preferences

• A Certificate III in Hospitality or an equivalent qualification is preferred, but not essential.
• At least 3 months of experience in hospitality or food service is required, including catering, cooking, or kitchenhand work.
• Training will be provided, but you should already have a solid grasp of the basics.
• You should understand safe food handling and enjoy preparing nutritious, high-quality meals.
• Experience in aged care or community care is considered an advantage.
• The role suits someone who is compassionate, flexible, practical, and committed to strong service standards.
• You will be expected to work in line with the organisation’s values of compassion, respect, boldness, and creativity.

Benefits

• Structured training, ongoing development, and mentoring from a major provider.
• The chance to contribute to a mission-driven organisation that supports the community.
• Not-for-profit salary packaging up to $18,550 in tax-free benefits.
• Access to wellbeing support, including free and confidential counselling for you and your family through Telus Health, available 24/7.
• Employee discounts with well-known retailers such as Coles, Ampol, Samsung, NRMA, JB Hi-Fi, Harvey Norman, Avis, and Qantas.
• Employee referral bonus of $500 for each successful referral who remains for 2 months.
• Fitness Passport access to more than 865 gyms, pools, and fitness centres across NSW and ACT at a lower cost than a standard gym membership.
• Access to affordable private health insurance for you or your family.

Pre-employment requirements

Employment is conditional on successful background screening, including a National Police Check and reference checks.

About the organisation

Uniting NSW.ACT supports the mission of the Uniting Church through social justice work, community services, and spiritual care. The organisation serves people across all life stages, with particular focus on those facing disadvantage or vulnerability. Its purpose is to inspire people, strengthen communities, and challenge injustice.

Uniting is committed to being a Child Safe Organisation and prioritises the safety, wellbeing, and inclusion of children and young people.

Inclusion and diversity

Inclusion is embedded in the way the organisation works. Its culture reflects the diversity of colleagues, clients, and the communities it serves.

Additional information

No further information was provided.