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Homefinder Officer

Rhondda Cynon Taf County Borough Council

Rhondda, Wales, United Kingdom · Full Time

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Experience
Any
Salary
GBP 31,022 – GBP 31,022 / year
Openings
1
Posted
1 week ago
Work mode
In office
Eligibility
Applicants with the required housing legislation knowledge and relevant housing services experience may apply. Welsh speakers at Level 3 or above who meet the essential criteria can opt into the guaranteed interview scheme. Service Leavers, Veterans, Reservists, and care experienced leavers who mee…
Resume
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Job description

Role overview

An opening has been created for a full-time Homefinder Officer, with the post currently located at Ty Sardis in Pontypridd. The role is based on a 37-hour working week and sits at Grade 7, offering a salary of £31,022 per year.

About the service

Homefinder is a high-volume housing service that partners with 11 Housing Associations providing social housing in Rhondda Cynon Taf (RCT). The service supports the letting of properties through the HomefinderRCT website and works closely with partner organisations across the area.

What the role involves

In this position, you will assess and process housing applications in line with the current Allocation Scheme. You will also work alongside Housing Associations to help them advertise and let their properties through the HomefinderRCT platform.

The post requires a strong customer focus, with an emphasis on delivering a responsive and efficient service to applicants and housing partners alike.

Knowledge and experience

The Council is looking for someone who understands housing legislation and has experience working in a housing services setting.

Safeguarding and checks

Protecting children and vulnerable adults is a fundamental duty for all Council staff. The successful candidate for this post will also need to complete an enhanced Disclosure and Barring Service check.

Equality and inclusion

The Council promotes a diverse workforce and states that no unlawful discrimination will take place during recruitment on the basis of age, sex, race, disability, sexual orientation, gender identity including non-binary identities, religion or belief, or pregnancy and maternity. Staff networks available include the Allies Network, the Disability and Carers Network, and Perthyn, the LGBTQ+ Network.

Welsh language and interview arrangements

Applications submitted in Welsh will be treated equally to those submitted in English. Under the Council’s Welsh language and workforce planning commitments, Welsh speakers at Level 3 or above who meet the essential criteria can receive a guaranteed interview if they opt into the scheme.

Application response timing

Due to the large number of applications received, individual acknowledgements are not issued. If no response is received within four weeks after the closing date, applicants should assume that their application has not been successful on this occasion.

Armed Forces commitment

In line with the Council’s voluntary pledge to support the Armed Forces, applicants who are Service Leavers, Veterans or Reservists and who meet the essential criteria should be offered an interview.

Care experienced leavers scheme

The Council also supports care experienced leavers through its corporate parenting responsibilities. This includes anyone who has spent time in the care system at any point in their life. Applications are encouraged from care experienced candidates, and those who take part in the scheme and meet the essential criteria are guaranteed an interview.

Contact details

For more information about the role or the Homefinder service, contact Diane Beattie, Homefinder and Accommodation Manager, on 07385 086787, or Carli Kear, Homefinder Team Leader, on (01443) 425678.

Language notice

This vacancy information is available in Welsh as well as English.

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