Healthcare Administrator

About the Company

Integra Health Centre is a healthcare organization owned by a BIPOC woman and established in 2015 with a goal of reshaping how care is delivered. The company focuses on innovation in community and corporate healthcare, offering coordinated services that bring together medical treatment, rehabilitation, and wellness support. Its collaborative approach has helped it build a strong network of healthcare professionals and corporate partners across multiple industries.

Role Overview

The organization is hiring one healthcare administrator to support an integrated clinic in downtown Toronto’s financial district. The clinic offers a wide mix of services, including aesthetic treatments such as Botox and fillers, family medicine, walk-in care, specialist medicine, chiropractic, physiotherapy, massage therapy, naturopathy, psychotherapy, osteopathy, and other related services. The right candidate will be customer-focused, upbeat, and comfortable working in a busy, fast-moving setting with room for growth.

Core Duties

• Provide courteous, high-quality front-desk and patient support while working closely with the rest of the team.
• Communicate professionally at all times, both verbally and in writing.
• Keep patient service at the center of all interactions and handle requests with care.
• Manage multiple tasks efficiently and prioritize work in a busy clinic environment.
• Answer incoming calls on the main line and route them appropriately while delivering strong customer service.
• Schedule appointments quickly and accurately using the clinic’s booking system.
• Coordinate patient consultations, tests, and other booking requirements.
• Assist with patient check-out, payment processing, and rebooking follow-ups.
• Reply to patient emails and other routine communications.
• Carry out administrative tasks such as faxing, scanning, handling medical messages, and arranging bookings for both medical and non-medical schedules.
• Complete additional tasks as needed by management.

What the Employer Is Looking For

• Ability to work effectively in a team-based setting.
• Strong spoken and written English communication skills.
• Excellent customer service mindset.
• Experience in a medical or healthcare environment is preferred.
• Exposure to Telus PS Suite EMR will be considered an advantage.
• Experience with Jane App EMR will be considered an advantage.
• Interest in or experience with aesthetic and cosmetic medicine is important.
• Ability to stay organized while handling several responsibilities at once.

Additional Information

This is a full-time, on-site role based in Toronto, Ontario, Canada. The company is looking for a professional, energetic individual who enjoys working in a dynamic healthcare setting. No salary, stipend, or specific start date was provided.

How to Apply

Please send your resume to the email address provided by the employer.