Healthcare Administrator

About the Organisation

Irish Hospice Foundation is a national charity focused on improving care around dying, death, and bereavement in Ireland. Its vision is an Ireland where people approaching end of life, people experiencing bereavement, and those supporting them receive the care and assistance they need.

The organisation delivers advocacy, education, and a range of services and programmes including Nurses for Night Care, the Bereavement Support Line, Hospice Friendly Hospitals, Dying Well at Home, Caru – Supporting Care Compassion at End of Life in Nursing Homes, Adult Bereavement Programme, and the Irish Childhood Bereavement Network. Its work aims to help everyone in Ireland die well and grieve well, regardless of age or setting.

Role Summary

This position provides administrative support across two programme areas: Caru for three days each week, and Public Engagement / Healthcare for 1.5 to 2 days each week, with flexibility as required.

The role is based at the organisation's Nassau Street office in Dublin 2 and follows a hybrid working arrangement, with at least two days per week in the office.

This is a one-year fixed-term contract with a 37-hour working week. The post reports to the Caru Programme Manager.

Salary for the role is between €28,518 and €33,551, depending on experience.

Key Duties

• Maintain contact databases for both programmes using Mailchimp and Excel while following GDPR requirements.
• Coordinate webinars, meetings, and external network events in both online and face-to-face formats.
• Support programme websites, intranet updates, and newsletter-related tasks.
• Assist with evaluation activities and preparation of programme reports.
• Collect KPI information for monthly and quarterly reporting.
• Support education and training administration, including handling queries, booking sessions, managing communication, issuing certificates, sharing resources, and producing evaluations and reports.
• Keep accurate records of workshops, seminars, and events, including evaluation data and related documentation.
• Step in to help colleagues when the team is under pressure and support wider team delivery as needed.
• Assist with Salesforce implementation, including data collection and report preparation.
• Work in accordance with organisational policies and procedures and remain up to date with them.
• Deliver work within agreed deadlines and to the required quality standard.
• Provide reception cover when required.
• Carry out other duties assigned by the manager or designated person.

Experience and Skills Required

The organisation is open to candidates who meet most, but not necessarily all, of the criteria below, as training and support will be provided during induction and throughout the role.

• At least two years of experience in a comparable administrative position.
• Ability to juggle multiple tasks, work independently, and manage time well.
• Strong verbal, written, and interpersonal communication skills.
• Comfortable handling competing priorities and working to deadlines.
• Excellent accuracy and attention to detail.
• Strong working knowledge of MS Office, particularly Excel and PowerPoint.
• Well-developed organisational skills.
• Ability to take initiative and work without close supervision.
• Knowledge of a CRM system such as Salesforce is an advantage.

Employment Terms and Additional Information

This job specification is not exhaustive, and the successful candidate may be asked to take on additional duties that are suitable to the post and contribute to the role's development over time.

The benefits package includes a pension scheme with a 5% employee contribution and a 10% employer contribution, death in service cover equal to four times annual salary, and income protection at 75% of salary including pension contributions.

Annual leave is 23 days per year, increasing with service. The office also closes on Good Friday, for half of Christmas Eve, and for the period between Christmas and New Year.

Additional benefits include up to six months of certified sick pay, hybrid working, 26 weeks of fully paid maternity leave, 24 weeks of fully paid adoptive leave, two weeks of fully paid paternity leave, and eligibility for sabbatical leave after five years of service.

Further perks include training and workplace development opportunities, flexible work options, access to an Employee Assistance Programme, and travel benefits such as bike-to-work and tax saver commuter schemes.

Application Details

The application deadline is 15 July 2026.

Applicants are required to submit a CV of no more than two pages, along with a cover letter explaining why they are a strong fit for the role.

Applications will be shortlisted based on the information provided. Late or incomplete submissions will not be considered.

If the selected candidate declines the offer, withdraws after accepting it, or if another vacancy becomes available, the organisation may choose an additional candidate from the selection process at its discretion.

Candidates must already have the legal right to work in Ireland at the time they apply.

Reasonable accommodations can be requested during recruitment, and accessibility-related questions may be raised with the organisation.