Health Information Specialist I

About the Employer

The hiring organization runs a healthcare data collaboration platform designed to make health information secure, easy to access, and useful for action. Its users include healthcare providers, health plans, researchers, and life sciences companies, and the platform supports needs such as individual medical record requests as well as advanced healthcare analytics.

Role Overview

This entry-level Health Information Specialist I position centers on handling medical record requests with speed and accuracy. The role plays an important part in protecting patient privacy, managing release-of-information tasks, and following applicable regulations and internal policies to keep health data accurate and properly handled.

Key Responsibilities

• Handle requests for patient health information in line with established procedures.
• Protect confidentiality and maintain patient privacy at all times.
• Use company and facility systems and software efficiently.
• Work in accordance with organizational policies, procedures, and standards of conduct.
• Keep management informed about workflow issues and changes in volume.
• Take on other related tasks as needed.
• Apply medical privacy rules consistently in daily work.
• Maintain and secure patient records in compliance with HIPAA.
• Set up new patient charts and collect the required documents.
• Assemble records and check them for completeness and accuracy.
• Scan paper documents into digital images for electronic files.
• Answer requests for patient records from both internal and external stakeholders.
• Manage incoming and outgoing phone calls.
• Support walk-in patients and carry out administrative work such as faxing, opening mail, and entering data.
• Work toward productivity targets.
• Arrange record pick-ups when necessary.

Requirements

• High school diploma or GED.
• Ability to travel or commute between work locations.
• Flexibility to work overtime during busy periods.
• Basic computer literacy.
• Comfort using phones, fax machines, printers, and standard office equipment.
• Strong spoken and written English communication skills.
• Careful attention to detail, especially when handling compliant medical information.
• Good data entry speed and accuracy.
• Ability to work without close supervision and adjust to shifting priorities.
• Well-developed organizational skills for managing multiple tasks.
• Ability to respond quickly in a busy, fast-moving setting.

Compensation

The role is paid at an estimated base rate of USD 15 per hour.

Benefits

• Paid time off
• Health insurance
• Vision coverage
• Dental coverage
• 401(k) savings plan
• Tuition assistance

Equal Opportunity

The employer is an equal opportunity organization and welcomes applicants from all backgrounds. Hiring decisions are made without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.

Additional Information

The role is remote and full time. The stated employer for this opportunity is the hiring company, and the role is intended to be completed through the employer’s own career page or applicant tracking system.