Health Care Support Worker - Medical

About NHS Greater Glasgow and Clyde

NHS Greater Glasgow and Clyde (NHSGGC) is among the largest healthcare providers in the UK, employing around 40,000 individuals across diverse clinical and non-clinical roles. Serving over 1.15 million people with acute, primary, community, and mental health services, and extending services regionally and nationally to 2.2 million individuals, NHSGGC is a major healthcare system.

Role Overview

We seek compassionate and dedicated individuals eager to positively impact patients' lives through the role of Healthcare Support Worker. This role involves delivering direct patient care and support within a fast-paced clinical setting, promoting safe, effective, and person-centered care. Collaborating with seasoned nurses and multidisciplinary teams, you will be integral in assisting patients through their healthcare journey while benefiting from excellent training and career development opportunities. Sponsorship eligibility will be evaluated according to current Home Office standards, with Certificates of Sponsorship issued only when criteria are met.

Position Details

• Permanent contracts available for full-time (36 hours) and part-time (33.18 hours) positions
• Work location: Glasgow Royal Infirmary
• Rotational shifts with full flexibility
• Salary is pro rata for part-time hours

Key Responsibilities

• Deliver personal care to patients with dignity, respect, and compassion
• Assist patients in daily living activities such as feeding, bathing, and mobility
• Support Registered Nurses and other healthcare team members in patient care delivery
• Monitor and communicate changes in patients’ physical and emotional health
• Maintain precise patient records and support effective communication within the clinical team
• Carry out housekeeping, manage stock, and ensure safe use of ward equipment
• Adhere strictly to NHSGGC policies, procedures, and infection control protocols to ensure safety of patients and staff

Required Qualifications and Skills

• SVQ Level II qualification in a relevant field or comparable experience through training and practical work
• Capability to function efficiently in a demanding healthcare environment while upholding high care standards
• Strong verbal and written communication aptitude to foster positive relationships with patients and colleagues
• Keen observation skills for detecting and reporting changes in patient conditions
• Understanding of confidentiality and commitment to dignity, respect, and person-centred care principles
• Ability to collaborate within a multidisciplinary team and work under Registered Nurse supervision
• A caring and empathetic attitude; prior experience in care roles is advantageous

Benefits and Employee Support

• Comprehensive policies promoting employee well-being including Employee Assistance Programmes and Cycle to Work schemes
• Access to bursaries and diverse learning and development opportunities
• Start with a minimum of 27 days of annual leave (increasing with service length) plus public holidays
• Membership in the NHS Pension Scheme, which includes life insurance
• Salary Sacrifice Car Benefit Scheme availability
• Additional pay for public holiday work
• Discounts on various goods and services through NHS partnerships
• Confidential support including counselling and psychological therapy services

Additional Information

NHS Greater Glasgow and Clyde advocates for work-life balance and offers flexible working arrangements where feasible. Candidates seeking flexible hours, especially in roles with variable tenure, are encouraged to apply. The organization embraces equality, diversity, and inclusion, proudly supporting a diverse workforce. Furthermore, NHSGGC is a Forces Friendly Employer, welcoming applications from Armed Forces community members and recognizing military experience and qualifications.

Application Guidance

Applications may close early due to response volume; prompt submission is advised. While AI tools may assist in preparing applications for grammar and ideas, all answers must be personally authored to reflect true skills, experience, and motivation. Misuse of AI-generated content could result in withdrawal of application.