Head of Travel Product & Experiences

Role overview

This opportunity is with a fast-scaling travel company that is reimagining how group journeys are designed and delivered. The business is backed by an enthusiastic community and has ambitious plans for growth. It is seeking a senior travel product leader to create and run the product function from the outset.

The role offers full ownership of an entire department, with responsibility for supplier partnerships, commercial direction, product standards, and day-to-day operational performance.

Key responsibilities

• Take charge of the complete delivery of an expanding range of international travel experiences.
• Identify, negotiate with, and maintain relationships with Destination Management Companies (DMCs) and important suppliers across Europe and other regions.
• Create travel itineraries that are attractive to customers while also delivering strong commercial returns.
• Oversee pricing, contract negotiations, and margin control across the full product range.
• Set up the operating processes, supplier workflows, and quality benchmarks required for the business to grow.
• Serve as the main senior contact for product-related performance, resolving issues and improving the customer journey over time.

Candidate profile

• You should bring at least 8 years of experience in a tour operator, travel company, or DMC setting.
• A strong background in travel product, supplier contracting, commercial negotiation, or operations is important.
• You need a solid grasp of supplier relationship management, pricing structures, margin optimisation, and commercial terms.
• Experience with, or insight into, the Millennial and Gen Z travel market would be a strong plus.
• A well-developed network of DMCs and travel suppliers would be highly beneficial.
• You should be comfortable in a fast-moving, entrepreneurial environment where systems and processes need to be built rather than handed over.
• The ideal person is commercially sharp, well organised, and motivated by delivering memorable travel experiences.

Additional information

Location: Dublin, County Dublin, Ireland. The working model is hybrid.