Head of Technology and AI

Role overview

Tourism Tasmania is seeking a senior technology leader to guide the organisation’s technology, data and AI capability during a major period of change. This role is central to turning the agency’s technology direction into practical delivery, helping power the digital and operational systems that support how Tasmania is promoted to the world.

Reporting to the Chief Technology & AI Officer, you will act as the key technical partner in the leadership team. You will connect strategy with execution across delivery, software development, architecture and technology operations, ensuring decisions are grounded in real-world implementation.

What the role will focus on

You will lead the rollout of emerging capabilities such as AI-driven semantic search, itinerary planning tools, recommendation systems and intelligent automation. You will also shape composable architecture choices, strengthen engineering standards and drive improvements to internal systems and processes.

This is a hands-on leadership position rather than a purely strategic one. You will be expected to dive into technical detail when needed, make confident decisions and guide a multidisciplinary team through significant transformation.

Key duties

Lead the integrated capability covering delivery, development, architecture and technology operations.

Support the Chief Technology & AI Officer as the main technical advisor and delivery partner.

Oversee implementation of AI-enabled features and automation that create measurable business outcomes.

Guide architectural decisions across web platforms, cloud environments and AI/ML systems.

Embed modern engineering practices, including CI/CD, code reviews and automated testing.

Improve internal technology systems and ways of working to lift efficiency and capability across the agency.

Manage and develop a team made up of delivery managers, developers, business analysts, architects and technology support staff.

About you

You bring a strong background in software development, architecture or technical leadership, along with experience leading teams across development, operations and technical design.

You have used contemporary tools and delivery practices to speed up development, lift quality and improve team throughput.

You have delivered AI, machine learning or intelligent automation solutions into production and can demonstrate the business impact they created.

You understand foundation models, retrieval-augmented generation, semantic search and automation well enough to assess vendor claims and guide adoption decisions.

You are comfortable leading complex technology programs, balancing competing workstreams and managing delivery risk.

You also have experience building team capability, managing performance and supporting people through organisational change.

Employment details

This is a fixed-term full-time appointment for 2 years.

About the organisation

Tourism Tasmania describes itself as a team of passionate people connected by their love for Tasmania and its community. The environment encourages curiosity, values courage and reflects a strong sense of Tasmanian identity in the work. The organisation also offers flexible working, development support and a purpose-driven culture.

Application information

Applicants are asked to submit a CV and a cover letter of no more than two pages that addresses the “what you need to have” section in the Statement of Duties.

Supporting documents referenced include the Statement of Duties in PDF and DOCX format, along with advice to applicants.

Contact

For further information, contact Jen Robb, Chief Technology & AI Officer, on 0468 695 987 or email jennifer.robb@tourism.tas.gov.au.

Closing date

Applications close at 11:55pm AEST on Sunday, 5 July 2026.