Job description

Position Overview

This role leads the delivery side of recruitment for light industrial staffing, with accountability for meeting client hiring needs quickly and accurately. The position focuses on building a strong recruitment operation, improving team output, maintaining service quality, and supporting client satisfaction through effective hiring execution.

Key Responsibilities

Direct and oversee the recruitment delivery team operating across multiple locations.
Create and refine hiring strategies that match client workforce demand.
Drive performance against fill rate, time-to-fill, quality-of-hire, and productivity goals.
Develop reliable talent pipelines for light industrial positions.
Train, guide, and support recruiters and recruitment managers to improve capability and results.
Work closely with Sales and Operations teams to keep recruitment aligned with business priorities.
Track recruitment metrics and introduce ongoing process enhancements.
Make sure hiring practices follow employment legislation, internal policies, and client-specific standards.

Qualifications

The ideal candidate holds a bachelor’s degree in Business, Human Resources, or a closely related discipline, along with 8 to 12 years of experience in staffing, including leadership experience in light industrial recruitment. A successful background in managing high-volume recruitment delivery teams is essential.

Success Measures

Fill rate and time-to-fill performance
Client satisfaction and retention
Recruiter productivity
Candidate quality and retention
Service level agreement compliance
Team engagement and overall performance

Core Requirements

Demonstrated leadership ability in a staffing or recruitment environment.
Strong experience handling large-scale hiring operations.
Excellent stakeholder management and communication skills.
Strong analytical thinking and problem-solving capability.
Hands-on familiarity with ATS platforms, recruitment tools, and workforce planning practices.

Work Arrangement

This is a full-time remote position based in the United States.

Head of Recruitment (Light Industrial Staffing)