Head of Product

Overview

ZeroRisk.io is hiring a senior product leader to take ownership of a fast-scaling product function inside a high-growth B2B SaaS company. Reporting to the Chief Product Officer, you will help turn strategy into execution, strengthen product management practices, and keep delivery closely tied to business priorities.

This position works in close partnership with senior leaders, including the Chief Product Officer and Chief Technology Officer, to convert strategic themes into practical product plans. You will also spend time with major enterprise customers, helping drive key initiatives to completion while influencing the product’s direction during an important growth stage.

Product Leadership & Execution

• Run the product function on a day-to-day basis and make sure delivery stays aligned with strategic goals.
• Refine product management ways of working so the team can scale with better efficiency and quality.
• Guide Agile and Scrum delivery practices and support consistent execution across distributed teams.

Strategic Alignment

• Work with the Chief Product Officer to convert product vision and strategy into clear roadmaps and plans.
• Partner with executive leadership to ensure product priorities support wider business objectives.
• Contribute actively to strategic planning and product direction.

Enterprise Customer Engagement

• Engage directly with major enterprise customers.
• Lead product coordination on critical client initiatives, balancing customer expectations with internal objectives.
• Translate customer needs into product capabilities that can scale.
• Represent the product function in senior customer conversations when needed.

Cross-Functional Leadership

• Collaborate with engineering leadership, including the Chief Technology Officer, to align product plans with technical delivery.
• Work alongside Design, Sales, Marketing, and Customer Success leaders to keep product development and go-to-market execution connected.
• Serve as a central coordinator across teams and functions.

Product Operations & Process Excellence

• Set up and grow strong product management processes and governance.
• Improve delivery predictability, planning accuracy, and execution discipline.
• Promote ongoing improvements across the full product lifecycle.

Customer & Market Insight

• Lead customer discovery and feedback efforts to guide product decisions.
• Ensure choices are based on customer needs and market conditions.
• Balance immediate client commitments with longer-term product strategy.

Data-Driven Product Management

• Define, implement, and monitor key product and growth metrics.
• Use data to support prioritisation and decision-making.
• Provide leadership teams with clear reporting and actionable insights.

Innovation & Tooling

• Promote modern tools, including AI, to improve product workflows and delivery speed.
• Spot opportunities to boost quality and efficiency through automation and better tooling.

Qualifications

Required

• At least 7 years of product management experience in B2B SaaS environments.
• Proven senior-level experience working with executive stakeholders and enterprise customers.
• Strong experience leading product execution in remote or distributed teams.
• Solid knowledge of Agile and Scrum approaches, along with product delivery frameworks.
• Experience creating or expanding product management processes.
• Excellent communication, stakeholder management, and leadership ability.
• Strong analytical thinking with a track record of data-led decision-making.
• Practical experience using JIRA, Confluence, and Figma.

Preferred

• Background in payments, fintech, or cybersecurity.
• Experience with large enterprise customers and complex integrations.
• Familiarity with AI tools and how they can support product management.

Success Measures

First 3 Months

• Put clear product operating rhythms and delivery processes in place.
• Build strong relationships with key enterprise customers and internal stakeholders.
• Ensure roadmap priorities and expectations are transparent and aligned.

3–6 Months

• Increase delivery predictability and reduce unnecessary rework.
• Support successful delivery of key enterprise customer initiatives.
• Improve the quality of requirements and the discipline of execution.
• Introduce data-led frameworks for product decision-making.

Ongoing

• Deliver strategic product work that serves both customer and business needs.
• Maintain strong alignment among executive and cross-functional stakeholders.
• Build scalable product processes to support continued growth.

About the Role

This is a senior leadership opportunity to shape and scale the product function within a growing SaaS business at a pivotal stage. The role will suit someone who can balance urgent delivery for major enterprise clients with the long-term goal of building a scalable, market-leading product.