Head of People (Global)

About BJAK

BJAK creates application platforms designed to help businesses grow while also improving society through greater efficiency. The company launched the first and largest insurance platform in Southeast Asia, helping digitize insurance and now serving more than 8 million users across the region.

As the business expands into new use cases shaped by AI, BJAK continues to build practical, high-quality applications. The organisation is known for a highly capable, driven team and a flat structure where everyone is expected to work hands-on and contribute directly to the mission.

About the Role

BJAK is hiring a hands-on Head of People to run the full HR function across its global workforce. The scope includes teams in Malaysia, Thailand, Japan, Indonesia, Hong Kong, China, the UK, and the US, covering both office-based and remote employees.

This position is built for someone who can execute, not just advise. You will be expected to actively shape hiring, support performance management, handle sensitive people issues, and help create the systems and team structure needed for a fast-growing company. You will work closely with the founders and senior leadership as both a people leader and a practical problem solver.

Key Responsibilities

• Lead BJAK’s global HR function end to end, covering talent acquisition, HR business partnering, employee engagement, learning and development, payroll, compensation and benefits, and HR operations.
• Take direct ownership of key hiring efforts across technical, commercial, and corporate positions, with a focus on strong candidate quality, speed, and consistency across regions.
• Work with founders and senior leaders on organisation design, workforce planning, succession planning, performance management, and leadership growth.
• Create and maintain performance, feedback, and development systems that are straightforward, effective, and actually used by managers.
• Run employee engagement initiatives that improve alignment, retention, and execution without adding unnecessary process overhead.
• Support senior leaders and managers as a hands-on HRBP for daily people decisions, performance concerns, and organisational changes.
• Oversee payroll, compensation, benefits, and employment arrangements across countries while ensuring accuracy, fairness, and compliance.
• Handle HR compliance, contracts, policies, and local statutory obligations across multiple jurisdictions, coordinating with EOR providers or external advisors when required.
• Improve HR workflows and systems continuously so they scale with the company without slowing down the business.
• Develop, coach, and guide the HR team over time with a strong focus on accountability and execution.

Requirements

• Demonstrated experience running a full-spectrum HR function in a fast-growing, international organisation.
• Ability to work at both strategic and operational levels, with a strong bias toward practical execution.
• Experience managing HR across several countries, including local entities, remote staff, and third-party employment setups.
• Deep working knowledge of talent acquisition, performance management, employee relations, compensation and benefits, payroll, and HR operations.
• Good business judgment and the ability to make sensible decisions in uncertain or evolving situations.
• A strong sense of ownership and comfort with solving problems directly and independently.
• Ability to partner closely with founders and senior leaders in a fast-moving, high-expectation environment.

Work Scope

This role spans employees across multiple geographies and employment models, including on-site and remote teams. It requires someone who can balance people leadership, process design, compliance, and day-to-day problem solving in a rapidly growing company.