Head of Partner Intelligence and Development

About the Company

Trend is a global cybersecurity organization that helps businesses and individuals safely exchange digital information. Backed by long-standing security expertise, ongoing threat research, and continuous innovation, its platform protects hundreds of thousands of organizations and millions of users across clouds, networks, devices, and endpoints. The company provides advanced threat defense capabilities designed for environments such as AWS, Microsoft, and Google, along with centralized visibility for quicker detection and response. Trend has around 7,000 employees across 65 countries.

About the Team and Culture

The organization values strong talent, capability-first hiring, open access to leadership, and the freedom to influence outcomes. Employees are encouraged to drive their own growth, bring their best selves to work, and make a meaningful impact.

About TrendAI

TrendAI operates as a global cybersecurity leader focused on helping organizations secure their connected world through innovative security solutions and a strong partner ecosystem.

Role Summary

The Head of Partner Intelligence and Development will lead a high-performing team responsible for services-led partner enablement, AI-based partner profiling, and partner ecosystem quality. The role is focused on creating a scalable, competencies-first partner model and making sure partners are properly assessed, enabled, and placed into the right engagement path.

The team includes two main workstreams: partner enablement and program management, plus AI-driven partner profiling and intelligence production. The role requires turning strategy into clear objectives, ensuring disciplined execution, and delivering consistent quality across enablement and profiling operations.

Key Responsibilities

• Lead and grow a team that spans partner enablement and partner intelligence, while turning strategy into measurable goals and strengthening team capability through coaching and performance management.
• Implement the services-enablement strategy across the partner ecosystem so partners meet competency standards and are prepared for services-led growth.
• Oversee certification programs, training delivery, and compliance monitoring, while driving partner capability improvements through targeted development plans.
• Use profiling insights to assess partner maturity and delivery readiness, and support strategic quarterly business reviews centered on certification progress and service quality.
• Own the partner profiling process and ensure scoring, qualification, and routing are accurate and timely, while improving data quality and system validation.
• Work closely with channel stakeholders, field partner teams, services development teams, and technical teams to keep execution aligned and resolve issues related to partner capability and profiling.
• Help manage the transition of volume-business responsibilities to the distribution operations team, including process coordination tied to readiness and data quality.
• Act as the escalation contact for partner capability and profiling matters.

What the Hiring Team Is Looking For

• 5 to 7 years of experience in partner management, enablement, or services-oriented roles within B2B technology.
• Proven people leadership experience with a history of building effective, high-performing teams.
• Practical exposure to MSP, MSSP, SOC, or service-integrator partner ecosystems.
• Working knowledge of cybersecurity areas such as XDR, SIEM/SOAR, endpoint, and cloud platforms.
• Strong CRM, reporting, and business intelligence tool skills.
• Ability to influence across matrixed organizations and quickly build trust with stakeholders.
• Self-directed working style with comfort handling ambiguity and delivering independently.
• Fluency in English.

Preferred Experience

• Experience in managed security services delivery, including SOC operations, MDR, or incident response.
• Understanding of the European MSP/MSSP landscape and partner maturity frameworks.
• Established network within the European cybersecurity partner ecosystem and familiarity with strategic partnership models.
• Background in process improvement or operational excellence initiatives.

Why This Role Stands Out

• You will have a leadership role with direct impact on partner enablement and profiling operations across Europe.
• The position offers the chance to translate strategy into execution and improve measurable outcomes across key partner workflows.
• You will help shape and grow a team made up of enablement specialists and intelligence analysts.
• The role sits at the center of cross-functional collaboration with channel, services, technical, program, and marketing teams.

Additional Information

Location: Ireland, specifically Cork, County Cork. The role reports to the Director of Partner Acceleration & Distribution, Europe and is offered as a full-time position.

Equal Opportunity Statement

Trend is committed to building an inclusive workplace. The company welcomes diversity and does not tolerate discrimination or harassment of any kind, including on the basis of race, colour, religion, sex, nationality, age, citizenship, sexual orientation, marital status, gender identity, or veteran status.

Application Note

Candidates who are excited about leading partner enablement excellence and AI-powered partner profiling across Europe are encouraged to apply.