- Experience
- Any
- Salary
- EUR 80,000 – EUR 80,000 / year
- Openings
- 1
- Posted
- 2 days ago
- Work mode
- In office
- Education
- Any graduate
- Eligibility
- Applicants with relevant prior experience are suitable. The employer also considers motivated career changers, provided they bring the right mindset and capability. A completed apprenticeship or university degree is preferred, especially in a business-related field.
- Resume
- Required to apply
Where you'll work
Job description
Role overview
HeavenHR is looking for a seasoned, execution-focused Head of Operations to help shape and run the growth of its SaaS business in HR software with integrated payroll. In this position, you will design processes that can scale, build efficient operating structures, and take ownership of both team development and day-to-day operations. You will act as a strategic driver, coordinate across product development, and make sure the company is set up to grow quickly, reliably, and sustainably. The goal of the role is to operationally structure the startup so it can scale effectively.
The company’s all-in-one HR and payroll SaaS platform supports a wide range of people-management tasks, from leave administration to time tracking. More than 1,300 companies across the DACH region already use the solution. The business is backed by experienced business angels, including founders of Auto1 and McMakler, as well as international investors such as Target Global and Piton Capital.
Role details
Location: Berlin, Berlin, Germany
Work mode: On-site
Employment: Full-time, 40 hours per week
Earliest start: 01.08.2025
Experience level: Candidates with prior experience
Responsibilities
- Build and lead a high-performing operations team.
- Set up and roll out processes that can scale across sales, customer success, and support.
- Take an active role in sales work, including customer acquisition and closing contracts.
- Create and execute marketing initiatives aimed at generating leads.
- Support the successful launch and continued development of the SaaS product.
- Track key metrics regularly, including revenue, customer satisfaction, churn, and customer acquisition cost.
- Own operational budgeting and resource allocation.
- Coordinate and improve collaboration with product development and IT.
- Develop and maintain strategic partnerships and alliances.
Requirements
- A completed apprenticeship or degree, ideally in business, commerce, or a related field; motivated career changers are also welcome.
- Experience building or scaling SaaS startups, preferably in HR or payroll.
- A hands-on approach and the ability to establish operational structures directly.
- Strong assertiveness, persuasive communication, and perseverance.
- Comfort with technology and an interest in HR and people operations.
- Willingness to travel occasionally.
- Very good written and spoken German and English.
- Ability to develop and implement marketing strategies.
- Strong analytical skills, a data-driven mindset, and confidence working with KPIs.
Benefits
- Participation in the company through VSOP.
- Company pension plan (bAV).
Additional information
This is a permanent full-time position in Berlin Mitte. The role is intended for someone who can help build the operational foundation of a SaaS startup and contribute directly to scaling the business.