Head of Ecommerce

About 47 Skin

47 Skin is dedicated to delivering authentic results for individuals dealing with problematic skin who seek straightforward, effective skincare solutions. Unlike brands that follow fleeting trends, 47 Skin differentiates itself through verifiable transformations experienced by real customers. The brand projects an aspirational aesthetic that highlights product quality, supported by a loyal community of genuine advocates and customers. Currently experiencing rapid growth, 47 Skin is enhancing its internal capabilities and considers this a crucial recruitment to support expansion.

Role Overview

We are seeking a Head of Ecommerce to develop and scale a world-class direct-to-consumer (D2C) ecommerce operation utilizing Shopify for both UK and US markets. This is a hands-on position where you will manage the platform, subscription engine, and the strategic roadmap geared towards growth. Reporting directly to the Chief Growth Officer, collaboration with teams from growth, retention, branding, operations, and customer experience will be essential to ensure the platform facilitates rather than inhibits expansion.

Key Responsibilities

• Taking complete ownership of the ecommerce function, including the Shopify platform and subscription framework across UK and US.
• Optimizing site experience and conversion rates by managing the performance roadmap throughout the customer journey.
• Managing relationships with platform partners, including Shopify Plus, app integrations, and external developers.
• Partnering closely with Brand and Operations teams to ensure the platform upholds brand standards and delivers seamless customer experiences.
• Collaborating on data and reporting efforts to maintain accurate and reliable tracking alongside growth and analytics teams.
• Prioritizing the development roadmap based on commercial benefits.

Candidate Profile

• Demonstrated success as a senior ecommerce leader within a scaling D2C brand, particularly through periods of rapid growth.
• At least 8 years of experience in ecommerce, digital growth, or D2C-focused roles.
• Strong expertise with Shopify Plus and subscription commerce systems.
• A methodical, test-driven approach to enhancing conversion and business growth.
• Adept at navigating both technical and commercial stakeholder needs.
• Capable of executing tasks swiftly and adapting to the agility demands of a fast-growing company.
• Experience in the beauty, skincare, or other considered-purchase D2C sectors is advantageous but not mandatory.

Opportunity Highlights

This position offers a unique greenfield opportunity to independently shape ecommerce strategy, assemble a team, and craft the growth roadmap. It promises significant challenges balanced by substantial rewards for the right candidate.