Head of Delivery - Employability & Skills Contracts

Overview

We are seeking a seasoned Head of Delivery to oversee and elevate the performance and operational management of employability and skills contracts across the North East of England. This leadership position offers an outstanding salary package and excellent career progression opportunities within a respected and expanding organisation focused on making a real community impact.

Key Responsibilities

• Direct and manage the operational execution of multiple employability and skills contracts.
• Ensure contracts meet and exceed KPIs, quality standards, and financial targets.
• Lead, motivate, and develop senior management and delivery teams towards exemplary outcomes.
• Maintain strict compliance with funding requirements, contractual obligations, and regulatory standards.
• Utilise data-driven insights, management information, and reporting to monitor and improve performance.
• Establish and nurture relationships with commissioners, employers, and key external partners.
• Identify and implement service enhancements, innovative approaches, and growth opportunities.
• Support the launch and expansion of new contracts and services as needed.
• Manage operational budgets effectively to meet commercial goals.
• Foster a culture emphasizing customer success, continuous improvement, and high operational standards.

Candidate Profile

• Extensive senior leadership experience in employability, skills development, or welfare-to-work sectors.
• Comprehensive understanding of government-funded programmes and contract management.
• Proven ability to manage large operational teams with multiple management layers.
• Expertise in performance management, quality assurance, and compliance processes.
• Strong commercial acumen with budget and financial oversight experience.
• Exceptional stakeholder engagement and collaborative relationship building skills.
• Ability to analyze performance data and deliver impactful improvements.
• Inspirational leadership style geared towards developing and sustaining high-performing teams.
• Possession of a valid UK driving licence and willingness to travel within the North East region as required.

Benefits and Opportunities

• Highly competitive salary, details provided during candidate screening.
• Significant opportunities for career advancement and progression.
• Be part of an innovative, growing organisation with a forward-looking vision.
• Chance to shape strategic direction and affirm operational excellence.
• Work within a supportive, collaborative senior leadership environment.
• Meaningful role contributing positively to communities and individual lives.