Head of Business Operations

About Zenbooth

Zenbooth creates sustainable workplace products designed to improve privacy, concentration, and calm at work. The company values the effect its products have on the community, the environment, and the people who use them.

Headquartered in Berkeley, California, Zenbooth is a close team of about 20 people that supports customers throughout the United States and beyond. Because it is still a growing small business, each team member has a real hand in influencing how the company runs, how the culture develops, and how future growth is shaped.

This position offers the chance to join a collaborative, purpose-driven organization with direct access to leadership and visibility into many parts of the business while helping establish the operational structure that supports expansion.

Role Overview

Zenbooth is looking for an organized, proactive Head of Business Operations to act as a central point of coordination between employees, company leaders, and outside partners such as HR firms, accountants, and legal counsel. The role is full time, in person, and will support the company’s administrative, operational, and compliance needs across multiple states and an increasing international footprint.

The right person will enjoy building structure, streamlining processes, resolving operational issues, and helping both people and systems function smoothly.

Job type: Full-time, in-person
Compensation: $85,000 to $95,000 per year

Legal and Compliance Administration

• Act as the main point of contact between Zenbooth and outside agencies as well as legal advisers.
• Keep business registrations, license renewals, corporate filings, and other compliance obligations up to date.
• Coordinate insurance renewals and work with brokers and insurance carriers.
• Handle contract review support, legal records management, and compliance-related projects.
• Oversee trademark, intellectual property, and corporate governance work to keep the business aligned with legal requirements and growth plans.
• Maintain well-organized records for legal, insurance, and compliance matters.

Finance and Business Administration

• Serve as the primary contact for accounting, tax, and financial service partners.
• Manage tax-related obligations at the international, federal, multi-state, and local levels.
• Supervise the internal finance team’s bookkeeping, tax filing, and financial compliance work.
• Support financial reporting, documentation, budgeting, and operational planning.
• Create, document, and refine internal policies, procedures, and business workflows across the organization.

People Operations

• Be a reliable and approachable resource for employees who need support with workplace concerns and people-related issues.
• Act as the main liaison with ADP and use available HR, compliance, and policy tools.
• Manage onboarding and offboarding processes for employees.
• Coordinate employee benefits administration and HR records.
• Lead hiring coordination, recruiting support, and candidate experience efforts.
• Maintain employee files, policies, and handbook materials.
• Partner with leadership on organizational development, performance management, employee relations, coaching, and disciplinary matters.
• Coordinate HR compliance work and help ensure the company follows employment laws and internal policies.

Keys to Success

This role is best suited to someone with at least 3 years of experience in business operations, people operations, HR administration, office management, business administration, or a similar field. Prior experience working with accountants, attorneys, insurance brokers, tax professionals, and other external service partners is important.

Strong familiarity with multi-state employment, compliance, tax, and business administration requirements is expected, along with a solid grasp of HR policy, recruiting, employee relations, and performance management practices. Experience using ADP, QuickBooks Online, ClickUp, or comparable business systems is also valuable.

The ideal candidate will bring excellent communication, organization, project management, and documentation abilities, along with the flexibility to manage several priorities and work across different functions. Comfort serving as the connector between internal teams and outside experts is key.

What We Offer

• Medical, dental, and vision coverage.
• Paid leave and company holiday time.
• Participation in the company profit-sharing program.
• Opportunities to grow professionally and build new skills.
• A collaborative, supportive workplace.
• The chance to contribute to a business focused on sustainability, craftsmanship, and thoughtful workplace design.